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"Upon arriving at the property it appeared to be clean but once we left the lobby and first floor the smell of mildew was stifflling and I literally began to get sick from the strong odor. I couldn't believe so many people stayed here. I tried to leave after the first few hours there and unfortunately I couldn't get a refund for my remaining days. This was my first trip with my entire family and I felt like I let them down as their room was overwheled with the odor of mold and mildew. I stay in a...

"Perfect location."

"Excelente atención y buenas instalaciones."

"El bufet ay muy poco personal de trabajadores para prestar un buen servicio"

"La estadía fue muy placentera. Disfruté mucho a pesar de que estaba repleto."

"All good"

"Great location and amenities"

"The staff was amazing—friendly, knowledgeable, and always willing to help. They even recommended attractions that weren’t on my original list, which ended up making my trip even better. I loved the complimentary water station in the hotel lobby. The large glass dispensers were always full and available, which was very convenient. The rooms were immaculate and well maintained. The rooms were impeccably cleaned everyday and beds made up like you first arrived. I really enjoyed my stay."

"Breakfast was excellent a good variety of stuff to choose from. Dinner option was pretty good as well"

"Good"

"Beautiful property, nice room with the beautiful view , pools including 1 heated . Terrific staff , food, drinks. We truly enjoyed our stay. Pool staff along with the manager surprised me with balloons and gifts for my Birthday!"

"Great service! Great upgrades and VIP add-ons. Highly recomendable!"

"Clean and comfortable"

"Had a wonderful stay!"

"The hotel is centrally located, however, you need to uber to most tourist attractions. The room are spacious. The cleaning was good the first two days. The hallways are pretty dark throughout the hotel. There was no nighttime entertainment. We found it more of a business ambiance than tourist/vacation spot. And the ocean view, it’s just the view. There is no beach in Panama City."

"Rooms were a little too cold but everything else was great."

"Was on time."

"They were very mindful that it was my birthday. And when I came to my room, I had a dessert and a very welcome happy birthday. I really loved this hotel. Dear flight, the rooms are clean. The customer service is excellent. I would refer and I would come back again. You don't have."

"The best of this hotel is the location because is inside a national park, the rest was poor, the hotel is not well maintained, checking in took like an hour with a lot of people waiting. Food was ok but even though they are inside a ecological national park, they use lots of plastic for everything, which is terrible for the environment . I wouldn’t come back."