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"I booked here for a catch-up with a dear friend. It was nice and clean, but i booked a twin room, but they gave us a double, so that had to be sorted and the basin in the bathroom was severely cracked, so reported that also. Food was just ok, but expensive, plus the drinks also. A small glass of prosecco and a red wine was over £20 Breakfast was plentiful, but the staff on breakfast duty on 24/3 need additional training in customer services "

"Great sized room. Friendly staff in Reception and in the bar."

"Hotel and rooms need a lot of TLC, water takes a while to heat up and when it does the pressure in the shower is awful. Pool wasnt bad but there were no spa appointments avaliable depsite having a membership. And the junior suite dosent look like the photos. Ended up makkng a complaint andnit was rectified but still not happy with my stay. Wasnt worth the money I paid. "

"Clean room,comfy bed,staff were friendly,welcoming & helpful,good food & a great location"

"Good value hotel and central too"

"From the outset the reception was chaotic with lots of noisey people. I had to queue for self check-in. I queried why there was a £5 car parking charge when this hadn't been pointed out prior to my booking. I asked why this was and he said because I booked with Expedia. So be careful. The hotel was tired and not worth the money."

"Great location. Staff brilliant. Breakfast wonderful."

"A wonderful way to experience the scenery. You are really in amongst it. Great to wake up and see the hills and the Kites circling in the sky. On our second day we had goats eating the grass outside our window which was a lovely surprise. Great accommodation and wonderfully quirky. The owner was very helpful too. Would highly recommend."

"Fab stay at this hotel, clean, warm and lovely friendly staff. Would recommend "

"Great location, free car park, friendly staff, lovely room with en-suite and at a fantastic price. Would highly recommend. "

"Ideal posotion for the Waterfall walks"

"Food and service was exceptional the room was spotless a really nice relaxed weekend. I feel they sell themselves short a little with how good the food is, there isn’t much detail or pictures on the site but its definitely a big selling point "

"Annex room window did not close. Lift was very rickety. Single beds were not comfortable. Shower leaked onto floor."

"Convenient location near the centre. Parking at the rear of the Hotel. The staff were excellent. My wife and I really enjoyed our one-night stay. "

"Poorly decorated and maintained room. Smelt musty. Dirty. Would not stay again but got stuck travelling later than planned so had to stay. "

"Our stay in Holiday inn express was so so lovely. The staff really friendly, helpful especially in the morning at breakfast. They were on the ball making sure everyone was well feed. The breakfest was truly delicious. I did not expect such lovely hot food for the price we paid. Great value, great staff and very comfortable beds. Not to far from Shrewsbury. There in 10 minutes. Thank you to all the staff and the hotel itself. "

"Room was clean although it did smell of stale smoke. The food at the pub was good and on the whole staff were helpful."

"Room was clean & comfortable "