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"When I arrived at this motel with my young daughter to check in, they did not have my reservation in their system even though I had a confirmed reservation through Expedia that they could see on their system. They were also sold out for the night so I had no room and had to try to find somewhere else. Be warned if you book on Expedia, you may not be guaranteed a room here!"

"Good location, but the room is too small"

"Great stay!"

"Beautiful property with spectacular views of sunrise and sunset."

"The staff were so kind, and the room was surprisingly clean and pleasant. The temperature was perfect, air conditioning and view were a nice addition. The coffee and gift shop around the corner was really great. We travelled to Shining Waters, Sandspit, downtown Charlottetown and Victoria Park for concerts, so the location was a perfect for it. We had hoped the pool would be available but it was closed for maintenance. The kids enjoyed the amusement parks so much, and swam there, so it wasn't an...

"The suite was great for our family of 5. Breakfast was hot each morning and there was lots of space for guests to eat. The pool was very rowdy in the evenings so we didn’t use it much. A lot of children were there without parental supervision which was frustrating. The games room was great. My family enjoyed fooseball and the switch console provided by the hotel."

"Liked the beautiful old building and pool. Location was perfect to check out harbour and Canada Day festival."

"Would have liked a hot tub"

"A clean room and a great sleep. :)"

"Good location. Breakfast room was overcrowded every day that we were there. Good beds, quiet place."

"Great spot!"

"Though they have daily room keeping, the bed was scarcely made, towels were changed daily but, the room was never sweeped during our stay. The A/C needed shut off during the night due to the loud noise. Breakfast was barely warm and the same every day. Room furniture and bathroom outdated and uncomfortable"

"Not worth $600 per night Units were small and under stocked. Bathroom had no hair supplies, blow dryer didn't work. Property is beautiful and walk to the beach was fun"

"A/C was a welcome relief. Little breakfast was good. That was about it. Unit was NOT clean. Dirty floors, furniture was dirty( I wiped with Clorox wipes), hairs in the tub, bathroom floor and on the toilet. Yuck. I didn’t expect the room to be perfectly maintained, lots of dents, cracks, peeling paint etc. but at least it should be clean. Given that the place was sold out, we couldn’t switch rooms. The most surprising thing was that the rating on Expedia was 8.8/10 and we paid nearly 200$ for...

"Walkable to dining and shopping. Friendly staff. Nice rooms."

"Loved it! Kids didn’t want to share a bed so they gave us a cot, our Shi Tzu was welcome here too! They put us in a room super close to the outdoor pool. Club 19 restaurant was fantastic, family of 4 dinner with desert and tip for just over $100, amazing! Extras were expensive (kayaking, horse back), but totally worth the experience."

"Hôtel très bien placé, très propre, le restaurant est super pour le souper et le déjeuner."

"All was very nice breakfasts staff etc,But to many staires for us.we should have booked a room on the first floor."

"Very outdated renovations are in desperate need."

"Room was fairly clean but old. The outdoor pool and hottub were rustic but clean. The hotel appears to just reopening under new management."