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"De lo mejor de puerto plata"

"This property is outdated the photos of the property are not what the property looks like at this time. Very small tv in the room with horrible image. Phone in the room didn’t work and was never fix The safe in the room was broken . Smells like sewage all around this property."

"A/C can be little more cooler and power can be stable"

"Nuestra experiencia fue muy agradable, excelentes atenciones"

"The check in process was sloppy and disorganized. However, the staff was wonderful and the room was clean. Unfortunately, the Arcadia door was defective. The latch was broken and sheet metal was torn to the point where if you were not careful you could cut your hand open, also the screws on the door frame were loose. The cooks at the outdoor snack bar by the pool area were sweaty (understandable since it’s outdoor) but they did not appear as clean as one would like. A cook was handling...

"Food was repetitive, they never have space for restaurants reservations."

"Vero good. Had a great time!"

"Una experiencia como siempre espectacular, es la séptima vez que voy a ese hotel y lo volvería a repetir todas las veces que sea necesario. Lisbeth de animación es un amor, Lorelei en el Bar de la playa tiene un excelente servicio, Antonio en el restaurante general es muy servicial, pero el Staff en general son muy amables y siempre atentos. La única sugerencia que podría dar es que aunque aumenten un poco más del precio, que puedan ofrecer el alcohol con un poco más de calidad. Pero de todos...

"In the buffet The waitress where awful, we asked for water and they didn’t give us anything, we had to go and get it ourselves"

"Great location, nice beach"

"El personal nesesita estar mas atento a las nesesidades del visitante en los comedores ni nos tomaban en cuenta ni acercarse a preguntar si nesesitabamos algo se que es buffet pero en otros lugares turisticos el personal es mas atento"

"Muy mal servicio"

"Hair in shower on arrival day and no hot water throughout the stay."

"I paid for VIP once getting to the hotel. The check in process was easy and the person who helped us was great. We were instructed to go to the VIP Lounge where the receptionist was supposed to give us our VIP bracelets and other goodies. She was too busy on the phone and did not provide us with additional information. One of the days, water was dripping from the AC and light fixture. I called maintenance and they said the AC was defrosting and they will come back in an hour and I never heard...

"the pool needs a bit more maintenance but other than that it was a nice experience"

"Good time"

"Sosúa by the Sea is a hidden gem. The staff was amazing and the hotel is well kept. The rooms are rustic and the amenities are very nice. This is not an all-inclusive hotel so please note that you will have pay for your food, drinks and room safe. The views are breathtaking. My husband and I will be back next year."

"Two pools and a great beach could not be any better. Prefer beachside room guess I am spoiled. Helpful staff and very good security."

"Mi experiencia no fue tan buena esperaba algo mejor el primer día no había comida y el segundo día tuve que hacer una fila extremadamente grande para comer todo queda lejos hay la espera algo mejor, no me gustó"

"I have been returning to Velero Beach Resort multiple times over the past 20 years. The stay is always wonderful. The staff are exceptionally gracious and the location right on the water's edge is magnificent. Daily breakfast in the Sunset Grill is always a treat, only to be surpassed by watching sunset from the same location for dinner. I highly recommend the hotel and will definitely be back again."