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"The room was so hot the ac didnt keep the room cold had a ton of ants in our room on the 8th floor th the fire alarm kept going off during the night and there was no one there in the middle of the night to fix it and it went off again the next night the double bed room included a couch bed which no adult can sleep on and not wake up needing a chiropractor will not be returning the views were nice though"

"This is the second time I stay here for my trip and never had issues but this time housekeeping didn’t come to clean my room, I had to call the front office to ask why. I did not have the DND sign up and it took hours to get the roomed cleaned I did not like that. "

"Didn't stop in"

"The resort was very nice and clean . The staff was friendly and accommodating "

"The hotel is very private with access to the beach. Room was good but the hallways needed some cleaning. "

"Our preferred Marriott Bonvoy status with early checkin turned out to be a nightmare. Tired and hungry from travel all we wanted was to check in and they were behind by hours. We were not able to check in until 4:30. Not very happy to start our trip."

"Everything was top notch "

"Enjoyed the stay. The staff were accommodating and room clean."

"Rooms were very dated for the price we paid. Rooms were also not very clean. My son found someone’s fake fingernail on the floor next to the bed. Hallways smelled musty but very cool compared to the inside of our room which had trouble keeping cool. Pools are very nice and restaurants are good. Time and energy have gone into keeping the grounds wonderful and picturesque, BUT the rooms were a huge disappointment. It "

"This was one of the worst rooms I have ever stayed in my life! Poorly cleaned, hard bed, glat pillows, damaged light shades, dirty walls, stained towels, stained carpet, and old dried blood on curtains. I was highly disappointed and even more angry for the price I had to pay. I feel totally screwed bc this was the only place I found due to my flight out of San Juan getting canceled bc of bad weather in the states. I would never recommend this place to anyone! "

"Yes very relaxing "

"Todo muy limpio, bien ubicado, y todo muy bueno."

"Impressive lobby and pool area. The ocean/beach area is run down and could be nice if they would rake it and spend an hour a day working on cleaning up the sand. The cement around the pool is chipping and hurts to walk on. An awesome free breakfast. We ate lunch 3 times from the pool bar and had dinner 4 times in the lobby. All meals were excellent. Room was big, but slightly dated (didn't bother us). We heard no noise of other rooms. We went mainly for a nice beach and nice pools. I would...

"The ocean view was wonderful, staff were courteous and friendly. The grounds keeping was immaculate, housekeeping was detailed and impressive. A wonderful experience !"

"Excelente el hotel "

"Poolside seating was in disrepair. Poolside lounge chairs need to be repaired "

"Super recomendado"

"We loved the location. We had an ocean front room and could walk across the street to the beach or 5 min down the street to restaurants. Centrally located for quick trips to the rainforest and old San Juan. We LOVED both restaurants. "

"Gorgeous ocean view. Staff was friendly and the food was delicious. Highly recommend! "

"Yes"