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"Terrible experience at Regenta. I called beforehand to confirm my check-in time and was told 12 PM. When I arrived, they suddenly said it was 2 PM. I also specifically asked if I needed to bring anything for check-in and was told no, but when I got there they demanded my passport and visa, which was never mentioned. The room itself was disgusting. It smelled bad, the AC wasn’t working, and the “white” bedsheet was dirty. The decorative cloth on the bed was extremely filthy and black. The room...

"Excellent"

"Wonderful experience but it was a short trip and love to come back and explore it again.!"

"Stay was comfortable, staff was helpful. Room was clean."

"There"

"Excellent hotel and services"

"Had an amazing stay at Orchid Hotel! Everything was absolutely perfect from start to finish. The staff was extremely polite and welcoming, the rooms were spotless and very comfortable, and the overall atmosphere was relaxing and luxurious. The breakfast was perfect with a great variety of fresh and delicious options. Service throughout the stay was exceptional, and every detail was handled professionally. Highly recommend Orchid Hotel for anyone looking for a wonderful and comfortable...

"Staff was extremely helpful and good"

"excellent"

"Cleanliness was good,staff was nice but a bit untrained."

"Unfortunately, this was not a pleasant day as the bedrooms had mould and cracks on the walls the bathroom the curtains even though we had booked 6 to 7 rooms between all our family members somehow the Customer Service was not great at all and they refused to do anything about it. This swimming pools had pigeons in it which were drinking and leaving poo in. Overall the hotel just wasn’t family friendly or adequate for the pricing that they charge. I don’t think I would ever recommend sending...

"Good experience"

"We recently stayed at this hotel and had a fantastic experience from start to finish. What made our stay especially memorable was the outstanding hospitality from the team. A special thank you to: * Front Office Manager: Viviek Sharma * F&B Management: Harpreet and Saurav * Restaurant Team: Bhupinder, Gaurav, Jasmeet, Narayan, Paramjit, Priya, and Sheetal * Bar: Priya * Door/Security: Ajay, Harpreet, and Rajwant * Housekeeping: Parthiv Every member of staff went above and beyond to make us...

"Everything was great had a peaceful stay"

"Excellent!!!!!!"