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"It’s a very old hotel shower could use some new taps ++ not all the outlets are the same strange! And we asked about the restaurant whether it would be open for dinner and breakfast and the only answer we could get was Maybe ? And it was never opened whilst we was there …."

"An old hunting lodge turned into a fantastic hotel. Charming and wonderful stay close to Heathrow."

"Staff"

"It’s very convenient to go Brookland museum and Benz world. Nice corner room which had a race track view!"

"Feels relatively run down. My sink was stopped shut and it took myself and the overnight attendant 20 minutes to figure out how to make it usable; not fun at 12 AM. The sheets were also stained which made me sleep on top of the covers. Glad I was here only 1 night, will not be returning."

"UNCONSIDERATE"

"Nice hotel with excellent location with plenty of free parking and walking distance to town"

"The room was dirty and badly maintained. There were deep scuff marks on the walls the shower floor was filthy as was the top of the shower. Dirt on the curtains, duvet was torn. Underneath of sink loose and falling off. I have photographs to support this . When I told reception about this they seemed unfazed and just said they would ask housekeeping about it when they came in. We had booked breakfast but decided not to risk it. If the room was obviously dirty and on show what on earth could the...

"Super clean and cosy room. It was ready upon arrival and staff was very helpful in explaining the property and pub / restaurant area. Room does not have AC but had a fan and brought another upon request, as well as blackout curtains. (For those traveling from US, not many pubs and older dwellings have AC like we do in the states). We arrived when it was above 30c) We had great food during our stay and were able to enjoy long hikes in the park and super convenient spot to our friends I the area."

"Great location, very clean and comfortable however the apartment requires some maintenance. The tiles in the bathroom are broken so the door would not close. The upholstery on all dining room chairs was damaged, the only fan in the apartment was broken, there was only 1 curtain in the bedroom, the drain cover on the bath was broken, the door covering the washing machine was loose and the apartment specific wifi was not working. I reported the door, fan and wifi but received no response."

"★☆☆☆☆ – A Distressing Experience I Would Never Wish on Another Traveller I booked this property through Expedia for one night and, before travelling, emailed the owners several times to explain that I would be arriving with my trained psychiatric assistance dog. Every email was ignored. Had they simply replied before I travelled, I would have cancelled my booking and stayed elsewhere. Instead, I travelled to the property alone with four suitcases, only to be told on arrival, "We don't allow...