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"Amazing ambience"

"The view of the lake was so satisfying and relaxing and the location was great. The amenities that were offered in this property was unbeatable. They provided everything we needed to have a comfortable stay. The only thing that needed to be changed were the kitchen towels were very old and had a pretty musty stench to them and the pool towels needed some updating and lastly the body wash was empty in one of the bathrooms. Other than that, we will be returning again the next time we visit Big...

"Very clean."

"The staff is really amazing! My only complaint is that the carpets are dinghy and the walls need to be cleaned. The bed was very comfortable. It seems as if this was once a great hotel but it is losing its luster due to age and it is in need of a deep clean."

"It was a good location and nice room, we enjoy it "

"This short stay we had was nothing but amazing the cabins are so adorable and clean the staff was amazing when it came to anything thing or any questions I had they responded right away.this little get away was exactly what I needed everything was 10 out of 10 I definitely recommend and I will be staying here again."

"We checked it to sleep before a very early flight. Nice staff and very clean. Just what we needed!"

"Breakfast was not good and very restricted!"

"Great, comfortable, relaxing, clean (mostly) hotel. Staff was helpful and attentive. My only complaints are that the hot tub looked like it hadn't been touched or cleaned in months and they didn't even off free coffee in the mornings ☹️. But mostly a good experience! Room was very clean and comfortable. "

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"airport shuttle was quick and easy to find."

"We knew the AC was not working during our stay but we didn’t count on the heater being on on our level hallways or the restroom area in our room (even though the thermostat said on). When we checked in our room felt like a sauna, luckily they had fans and were able to unlock the windows to let out the warmness. The water temperature in the shower kept changing from warm to extra hot and then cold. Front desk staff was average. We loved the location of the hotel. "

"We were here for health reasons & was pleased with staying at a clean well kept hotel!!"

"Very old property. Grumpy front desk staff. Lights in the room didn't work. Air conditioning noisy. Creaky floor that felt like it was ready to break through."

"I absolutely LOVED this place. With the view, restaurant, hot tub and and gorgeous renovations, this is easily one of my favorite hotels. "

"House keeping is done daily. If you want extra bathroom towels, you have to take them down yourself after 3pm to get more. "

"Very large room. Happy there was a small dining table and leather loveseat. The fireplace was nice. Would definitely stay again. "

"The room is clean but dated and had a refrigerator. The bed was comfy. If I had to pick a room, I would pick a room away from the roadway. I thought the roadway was a loud. Customer service by the front desk is great, they didn’t have much of a continental breakfast. Only breakfast bars and danishes. Coffee was pretty good. The rooms had cable TV and Internet, which worked great. I definitely stay again for under $100 a night."

"Room was nice and clean. Staff was helpful when needed more towels more than accommodating."

"Front office lady was good. Parking is the main issue after heavy snow."