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"Great service, great attention from the staff and they offered to keep my luggage for a few hours until I left for the airport"

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"Todo !!!!"

"The hotel location is superb, easily to walk to all the attractions around Cusco area. It’s the center for pick up and drop off for the tour company. Staff were very nice and attentive. Only one draw back was the room lack of carbinets space. Other than that it was a pleasant stay."

"Beautiful place with friendly staff."

"Poca calefacción"

"We stayed twice. Our first one-night stay was excellent, but our second three-night stay was disappointing. Our room had three beds, but my husband’s mattress was broken and offered no support. There was also no hot water, only lukewarm water. Check-in was frustrating. A couple cut in front of me, and when the woman returned with questions about towels, the staff member rushed through my check-in to attend to her instead of asking her to wait. Better staff training is needed. Breakfast was...

"We had such a great stay here. The location is fantastic—close to shops, bakeries, restaurants, and laundry, with a convenience store right beside the hotel for grabbing water and snacks. The staff were incredibly accommodating. We had an early morning tour pickup and requested our breakfast to go, which they happily prepared for us. There’s also hot coca tea and tea available in the lobby, which was such a nice touch. Our room was HUGE, the beds were super comfortable, and everything made for...

"Buena atencion y camas"

"Overall, a wonderful stay in Cusco. The hotel provided us with a comfortable and relaxing place to return to after our adventures in Cusco and the surrounding areas. Especially at Cusco’s high altitude, the added oxygen in the room was very helpful and made our stay much more comfortable. We enjoyed the hotel so much that we booked it again for our return after hiking the Inca Trail. Highly recommended!"

"Good hotel meeting all our needs, well maintained and a very helpful staff. I would just add maybe keep noise level late night to a low level."

"Warm, heat and hot water in the room, nice staff , very quiet"

"Best water pressure and hot water of the trip. Excellent buffet breakfast in addition to the beautiful property and nice staff."

"Clean rooms friendly staff and delicious meals!!"

"Near the central market (a must-visit in Cusco). Comfy bed. Lovely courtyards. Bathroom was spacious and nice. Nice welcome treats. The less good: Our heater was out. A larger hotel meant less personal service than in smaller places."

"I loved the hotel and staff, the hotel is in the center of plaza, great location but very noisy. They were having a celebration one of the nights that we stayed and had loud drums and fireworks, especially loud between 2am-5am"

"Great property. Specious rooms. Very convenient location. Decent breakfast."

"Family own business. Staff very friendly, close to historic center."