"Staff does not speak english and it is very difficult to get help and tips for the city. We had requested a non-smoking room with two twin beds however when we arrived at 1 am we found a smoking room with one bed. We were almost an hour insisting for a better room. Breakfast not bad but very little options for foreigners."
"Staff does not speak english and it is very difficult to get help and tips for the city. We had requested a non-smoking room with two twin beds however when we arrived at 1 am we found a smoking room with one bed. We were almost an hour insisting for a better room. Breakfast not bad but very little options for foreigners."
"When we arrived the hotel, there was no one to help us to send the luggage over to the room, which is away from the main building.
and no clear instruction on the wifi and facilities and we had to call to the counter to find out.
all the rest are quite good."
"When we arrived the hotel, there was no one to help us to send the luggage over to the room, which is away from the main building.
and no clear instruction on the wifi and facilities and we had to call to the counter to find out.
all the rest are quite good."
"Trata-se de um hotel tipico Chines. Decidimos experimentar. Nao nos sentimos acolhidos num primeiro momento, mas o serviço foi melhorando aos poucos. Taxistas sempre ficam em divida sobre o local do Hotel. O que nos chamou a atencao para selecionar o hotel foram as imagens do hotel disponíveis, contudo, ao chegar, arquitetura e decoracao não nos agradou. Não escolheriamos novamente."
"Trata-se de um hotel tipico Chines. Decidimos experimentar. Nao nos sentimos acolhidos num primeiro momento, mas o serviço foi melhorando aos poucos. Taxistas sempre ficam em divida sobre o local do Hotel. O que nos chamou a atencao para selecionar o hotel foram as imagens do hotel disponíveis, contudo, ao chegar, arquitetura e decoracao não nos agradou. Não escolheriamos novamente."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Exceptional service from beginning to end. The staff knowledgeable, professional and super friendly. They all went out of there way to make sure our stay in Chengdu would be a memorable one
Exceptional service from beginning to end. The staff knowledgeable, professional and super friendly. They all went out of there way to make sure our stay in Chengdu would be a memorable one
Eduardo
Reviewed October 12, 2026Reviewed October 12, 2026
ChanYin is a small gem of a hotel in Chengdu! The aethetics are so delicate and exquisite! The staff are all very nice and friendly, though their lack of English was a stumbling block, even with GoogleTranslate. A real oasis in the vast blandness of Chengdu city.
ChanYin is a small gem of a hotel in Chengdu! The aethetics are so delicate and exquisite! The staff are all very nice and friendly, though their lack of English was a stumbling block, even with GoogleTranslate. A real oasis in the vast blandness of Chengdu city.
Fraser Suites is a collection of exquisitely designed mini apartments of various sizes, which fit the bill of 5-star accommodations perfectly. My room was divided into 5 sections: Entry with kitchen, including washer/dryer; small dining area with welcome fruit bowl; living area with 2 couches; adjacent bed room area with very comfortable king sized bed; large bathroom with tub and shower; all amenities; small extra TV embedded in mirror; super clean. All electrical outlets to international...
Fraser Suites is a collection of exquisitely designed mini apartments of various sizes, which fit the bill of 5-star accommodations perfectly. My room was divided into 5 sections: Entry with kitchen, including washer/dryer; small dining area with welcome fruit bowl; living area with 2 couches; adjacent bed room area with very comfortable king sized bed; large bathroom with tub and shower; all amenities; small extra TV embedded in mirror; super clean. All electrical outlets to international...
This was one of the best experiences we have had in our global travels. The iniative of the staff in anticipating our needs and constantly surprising us with extraordinary service overwhelmed us.
This was one of the best experiences we have had in our global travels. The iniative of the staff in anticipating our needs and constantly surprising us with extraordinary service overwhelmed us.