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"Great staff and excellent service, location is great, walkable to many sites or easily access three metro lines, shopping and many food options nearby, rooms are very comfortable and the washing machine/dryer in the room is convenient for those on extended trips. Just an excellent stay overall, will definitely come back. "

"Great hotel like all holiday inns. Staff was very courteous and they spoke good English. "

"Room was decent, bed was comfortable, breakfast was quite a spread. Hotel is near to shopping mall with supermarket and plenty of F&B options. Hotel staffs were mostly polite and courteous. Overall a good stay at this hotel. Highly recommended!"

"Great location, spacious room. Virtually perfect during our Chengdu stay. Awesome housekeeping service every morning 10am like clockwork. Big shoutout to Ivy & Kelly at the front desk, so kind and helpful with requests or issues. Will definitely be back next trip to Chengdu. "

"The non smoking room was checked in with smoker. The cleaning lady talks so loud at the corridor. The waiter doesn’t seem to know what coffee milk is. "

"Service is really great at St Regis, our butler Sherry greeting us at the lobby and have our room arranged beyond our expectation. the hotel is highly recommended for business or leisure. "

"This hotel smelled great. it's not the overwhelming perfume or potpourri, but a pleasant smell of tea leaves. The breakfast was so great with so many varieties. All their staff were super friendly and courteous. I want to give a special thanks to Robert tending the the first floor. He's a hero in helping me navigating through the transportation system and my itinerary in China. Overall, a lovely experience. I wish I had more time in this hotel as I only stayed two nights."

" Very convenient, close to everything. Staff very helpful and friendly, will definitely come back"

"My experience at Crowne Plaza Chengdu City Center was nothing short of exceptional. The staff were incredibly friendly and accommodating, making me feel welcomed from the moment I arrived. Situated right in the heart of the city center, the hotel's location was unbeatable, with major shopping malls and excellent restaurants just a short walk away. I was impressed by the cleanliness of the room, and I appreciated being able to request a non-smoking area. Additionally, I was pleasantly surprised to receive a complimentary room upgrade, adding an extra touch of luxury to my stay. The breakfast offered a delicious array of options, ensuring a satisfying start to each day of my stay. Overall, I highly recommend Crowne Plaza Chengdu City Center to anyone visiting Chengdu, as it combines top-notch service, a prime location, and a delightful dining experience."