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"房間寬敞舒適度且乾凈, 酒店坐落在成都天府最高端之CBD, 周圍環境繁華."

"Excellent "

"Not reconstructed, old "

"酒店員工有禮貌 房間清潔 "

"Tina, the front desk staff, went above and beyond helping us to try to locate a missing package even after our departure a few days ago. Unfortunately Tina called us yesterday to inform us that most likely the package had gone missing during transit. The property is very lucky to have a dedicated and attentive employee like Tina. She is to be highly commended and I usually don't leave comments. We were already happy with the property and she made our stay exceptional. "

"Very attentive staff "

"Helpful staff"

"The staff was overall courteous and helpful, though wasn't asked how my stay was. The gym was very good and clearly the person in charge knew their stuff. The breakfast buffet was great, but the nordic techno was not the most conducive to calm digestion. The location was absolutely perfect imo, near taikooli, great view of the river and bridge, lots of neat little shops nearby. The room and building wear clean and grand. The tv was oddly positioned vis-à-vis the bed and no airplay support. The...

"The hotel facilities are excellent and the location is prime. Unfortunately, the service was disappointing. Breakfast was added at check-in with my consent, but at no point was I informed that I would be charged regardless of whether I used it. At check-out, I was charged for a breakfast I did not consume. When I questioned this, the staff falsely insisted that I had used the breakfast, yet he was unable to provide any evidence when I asked for proof. He then offered to waive the charge, but...

"Located in the city centre. Many food options nearby. Room is big and comfortable."

"Good hotel, breakfast was excellent "

"The room is a bit dated but overall for the price point, I really enjoyed it. The bed was comfortable, the staff were very welcoming and friendly. The laundry facilities were complimentary and brand new. The metro station is about two minutes from the hotel door. I highly recommend this hotel! "

"Terrible Experience at Hilton Cheng – Extremely Rude and Disrespectful Staff I am utterly appalled by the unprofessional and offensive treatment I received from the front desk staff during my check-in, and I feel compelled to share this appalling experience to warn other guests. When I arrived, I was struggling with knee pain, so my cousin offered to help carry my bag. At check-in, the staff first grilled us about whether my cousin would be staying with me; I clearly said no. We then asked if...

"Incredible. Outstanding concierge service. Fantastic location. Food was amazing. Will be back."

"Clean and comfortable. Staff super nice, always willing to help. "

"Had a really pleasant stay at Echeng Hotel Chengdu. The rooms were clean and well-maintained, and the receptionist was efficient and helpful throughout. Laundry services were convenient and reliable, which made the stay even more comfortable. The location is great! Easy to get around and close to everything you need. Loved the in-room smart system (Xiaodu) as well, which added a nice modern touch. Overall, a smooth and hassle-free experience!"

"Enjoyed my stay and the convience to downtown Chengdu"