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"Disappointing Stay, Poor Cleanliness and Service Our family’s stay at Oaks Glenelg Plaza Pier Suites was very disappointing. The room had worn-out sofas and chairs, a blocked bathroom sink that was only fixed on the second day, and an unclean floor drain. Despite this, we were not offered another room due to claimed unavailability. The reception staff were also unfriendly. What made it worse was finding a letter warning of a $325 deep-cleaning charge if the room was not kept clean, while the...

"Very clean. Staff were incredibly helpful. Hotel smelt amazing"

"Staff were able to satisfy all my requests and changd plans. Great location."

"good"

"Clean room. Central location"

"The room was a little dusty and we couldn’t find the tv remote but the staff were extremely helpful. They came to help us look and also provided another one when it couldn’t be found. My favourite part of this little staycation was the bed. I have never stayed in a hotel room with this level of comfort before. I loved the mattress and the pillow choices. I haven’t slept so good in a long time."

"Clean room, pool was nice, towels were fresh, bed and pillows were really nice however breakfast buffet was expensive - $50 per person is not reasonable"

"Very nice location and nice service! Highly recommended!"

"Very nice and close to most things"

"The room was clean and comfortable. The staff friendly and always helpful. Breakfast Buffet was excellent, great coffee. Parking was easy. Thank you, Loved the experience."