"After check in was finished they told me I need to wait to get wrist band for entering the pool, whiche was given by somebody else, who was busy at that time. I had to come back to the office for that. It turned out they referred me to their concierge to give me wrist band so she could sell tours to me. I stayed in the resort for two nights and it was my final two night in the island. It was happening after my check in around 5:00pm and I had one more last day and I already had plans for that last day. So concierge start asking me very unnecessary and annoying even private questions which was totally irritating for me and out of line. They wasted my time unnecessary. I think front desk should of give that wrist band to me and ask me if I was interested to concierge service instead of sanding me to her mandatory."