"The front desk was extremely helpful. They go out of the way to help the guest. The location is good, close to the airport. The room is clean and spacious. The toilet and bath room design is great.
It is located within the compound of Phoenix Marketcity. It could be difficult to locate at night if this information is not given to the taxi driver. The hotel is not visible from the main road. Taxi is directed to the Basement. Reception is at the fourth floor. It could be a bit disorientating for...
"The front desk was extremely helpful. They go out of the way to help the guest. The location is good, close to the airport. The room is clean and spacious. The toilet and bath room design is great.
It is located within the compound of Phoenix Marketcity. It could be difficult to locate at night if this information is not given to the taxi driver. The hotel is not visible from the main road. Taxi is directed to the Basement. Reception is at the fourth floor. It could be a bit disorientating for...
"The staff at this hotel were kind, helpful and accommodating. However, the hotel itself is not well maintained, though the bed, etc were perfectly clean. The furnishings and fixtures were dirty and in need of replacement. The hallway needed vacuuming. There was just a vibe of uncleanliness, while the room itself was clean (excluding the worn bathroom fixtures, etc). I specifically looked for a hotel with a refrigerator to store medications - it didn’t work. Nice staff but hotel in need of...
"The staff at this hotel were kind, helpful and accommodating. However, the hotel itself is not well maintained, though the bed, etc were perfectly clean. The furnishings and fixtures were dirty and in need of replacement. The hallway needed vacuuming. There was just a vibe of uncleanliness, while the room itself was clean (excluding the worn bathroom fixtures, etc). I specifically looked for a hotel with a refrigerator to store medications - it didn’t work. Nice staff but hotel in need of...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
I would certainly go here again, and recommend this hotel highly.
The staff is very friendly and professional with a genuine propensity to help. The food was excellent. Deluxe room was decent size, and clean, but lacking a luxury feel, still a great value for the about you pay. Didn't get a chance to check out all other amenities, but decent WiFi and business center.
I would certainly go here again, and recommend this hotel highly.
The staff is very friendly and professional with a genuine propensity to help. The food was excellent. Deluxe room was decent size, and clean, but lacking a luxury feel, still a great value for the about you pay. Didn't get a chance to check out all other amenities, but decent WiFi and business center.
The staff at the Ritz Carlton make it special for the guests. From the time you check in until the time you leave, the staff do an outstanding job. The reception staff welcome you with a smile. Shaiju in the fitness facility kept me healthy and fit by taking a personal interest and training me on strength training. The cleaning crew on the 14th floor, Liu, Attithya, Sruthi and Joanna were outstanding and kept our room in great shape. Jocelyn and all the staff in the 15th floor club made sure my...
The staff at the Ritz Carlton make it special for the guests. From the time you check in until the time you leave, the staff do an outstanding job. The reception staff welcome you with a smile. Shaiju in the fitness facility kept me healthy and fit by taking a personal interest and training me on strength training. The cleaning crew on the 14th floor, Liu, Attithya, Sruthi and Joanna were outstanding and kept our room in great shape. Jocelyn and all the staff in the 15th floor club made sure my...
I come here every year. The staff is professional, the restaurant is super, and the price is great for what you get!
It’s looking a little old, but overall I’m a big fan.
I come here every year. The staff is professional, the restaurant is super, and the price is great for what you get!
It’s looking a little old, but overall I’m a big fan.
Matthew
Reviewed October 24, 2026Reviewed October 24, 2026
Grounds are phenominal. I can honestly say that this hotel is over-staffed waiting to serve you immediately. I think employees outnumber guests. Never seen that before. You call and they show up instantly. Very responsive. Three restaurants with one right on the beach. Food is excellent but extremely expensive. Expect to pay more for food then for your room. The rooms are tired and need updating. The pillows are rock solid hard, just horrible. Bring your own pillows. If you ask hotel to call you...
Grounds are phenominal. I can honestly say that this hotel is over-staffed waiting to serve you immediately. I think employees outnumber guests. Never seen that before. You call and they show up instantly. Very responsive. Three restaurants with one right on the beach. Food is excellent but extremely expensive. Expect to pay more for food then for your room. The rooms are tired and need updating. The pillows are rock solid hard, just horrible. Bring your own pillows. If you ask hotel to call you...
Val
Reviewed November 16, 2016Reviewed November 16, 2016
Clean room, great staff, walking to shopping, close to airport and other points of interest like close to money exchange. They and the area do accept international cards.
Clean room, great staff, walking to shopping, close to airport and other points of interest like close to money exchange. They and the area do accept international cards.
seelochand
Reviewed November 7, 2025Reviewed November 7, 2025