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"Amazing place to stay!"

"The staff is very nice and helpful rooms are clean and the water park is great for kids and adults"

"The rooms were very clean and spacious. The staff was very helpful and friendly: the breakfast bar was amazing"

"I felt like I had to pay to ride the elevator. Every time I wanted to do something there was an additional charge. I took my kids to the swim area and it cost $374.00 for my two grandkids to swim and for the two adults to watch. What a ripoff."

"A wonderful experience—very friendly staff and an excellent pool. The breakfast area is very spacious, offering the choice of dining outdoors or inside the dining room. Everything was very clean, and the Christmas theme was creatively executed. I recommend it 100%."

"Great location in Gatlinburg and super convenient! Older property but it was definitely clean. The jacuzzi tub worked great and room was really clean. Did not use pool on property but overall the amenities were nice and lobby staff was super helpful."

"This is our second stay at this hotel both visits were perfect. Will definitely stay here again!"

"Overall the stay good. There were things that would have made it better though. It is an older hotel and decorated as such w/slight musty smell, but clean. We were there 2 nights/3 days. The room never cleaned in that I mean, trash was never emptied or sheets changed or beds made. We were out before 9 am each day and never hung the do not disturb sign out. We had to go find towels. The trash not being removed was the biggest disappointment the pillows sizes did not match either which was kinda...

"The hotel had a great ambience. The rooms were a good size, but had signs of age. Our room particularly had a bathroom door that did not lock, and there were a couple cleanliness issues, but nothing major. The location is adequate. We had an event at the Bridgestone Arena, and it was very easy to walk there. The night front desk staff in particular were very accommodating and friendly. Breakfast was fairly standard. I liked that it wasn't exactly the same each morning. Similar items were...

"This was our first family vacation in 15 years. We chose this location because we wanted to visit the Smoky Mountains with our children and thought that it would be a fun and exciting hotel and it did not disappoint. There were things for people of all ages to enjoy. The rooms were clean, the food was great, the staff friendly and helpful. Upon check in you receive 2 drink tickets (Yum) and a small packet with activities. With the activities packet you get “one” free ticket to multiple...

"John at the front desk was great! Awesome indoor pool and good value for the money spent."