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"Amazing place to stay!"

"We really enjoyed our stay here. This was our first visit and it was kid friendly and lots to do while at the resort. We Will definitely plan another trip there."

"The staff is very nice and helpful rooms are clean and the water park is great for kids and adults"

"The location was great everything was clean and week kept. My family totally enjoyed all the activities available an having several options for food was great. We didn’t leave one whole day an had everything we needed or wanted."

"The property was nice. The pools were great for children and adults. Food was good with variety. But, was extremely disappointed with the choice"

"Bathroom door didn’t offer much privacy, which should be a primary function of a bathroom door"

"Great stay was first time visiting do we missed some of the attractions that happened. Maybe suggest having a better way of making sure the guest knows the attractions they are having while they are staying."

"A wonderful experience—very friendly staff and an excellent pool. The breakfast area is very spacious, offering the choice of dining outdoors or inside the dining room. Everything was very clean, and the Christmas theme was creatively executed. I recommend it 100%."

"Great location in Gatlinburg and super convenient! Older property but it was definitely clean. The jacuzzi tub worked great and room was really clean. Did not use pool on property but overall the amenities were nice and lobby staff was super helpful."

"Overall it was ok. . Our room stayed humid the whole time. Didn’t matter what temperature we had the thermostat sat on. The floor was not mopped very well. I had to make the kids wear there shoes/crocs until bedtime. Also the shower curtain had mold on it. The walls are very thin and noise was a lot. From the street and other clients."

"Overall the stay good. There were things that would have made it better though. It is an older hotel and decorated as such w/slight musty smell, but clean. We were there 2 nights/3 days. The room never cleaned in that I mean, trash was never emptied or sheets changed or beds made. We were out before 9 am each day and never hung the do not disturb sign out. We had to go find towels. The trash not being removed was the biggest disappointment the pillows sizes did not match either which was kinda...

"We stayed at this location for 2 nights. I had booked 2 rooms. I prepaid with a different credit card prior to arrival. Upon check in was charged the appropriate incidental fee and parking fees. Was told that the parking fee would be taken out of the incidentals and would be refunded the rest, as per usual with many locations that charge for parking. While staying I received notification that the hotel was attempting to charge my credit card an additional $308 on a manual entry. This was not an...

"This was our first family vacation in 15 years. We chose this location because we wanted to visit the Smoky Mountains with our children and thought that it would be a fun and exciting hotel and it did not disappoint. There were things for people of all ages to enjoy. The rooms were clean, the food was great, the staff friendly and helpful. Upon check in you receive 2 drink tickets (Yum) and a small packet with activities. With the activities packet you get “one” free ticket to multiple...

"John at the front desk was great! Awesome indoor pool and good value for the money spent."