Hotel with a Concierge in Thiruvananthapuram District from AED 53

"Front office staff lack competence "

"The rooms need modernising; feel very tired and dated for the price of the room Otherwise lovely stay and lovely food"

"Very attentive staff. Great amenities. Delicious food. I will be coming again. "

"Excellent "

"Clean wonderful staff"

"Everything was great"

"Nice and clean room. Excellent breakfast! The room tv didn’t work, we escalated few times without any success. Also, had an issue with spa booking but it worked at the end and the massage was worth it."

"Bathroom was stinking and sink had cracked. Hard to set water temperature in shower. Staff was not courteous. The elevators were not secured"

"We have been to this resort several times and always have a wonderful stay. Breakfast is amazing - looking out over the pool to the sea never gets old - and the service and items available at breakfast are fantastic. Reception is good and helpful, the gym is good (if a little too warm) and all staff are very friendly. The only minor gripe is that we always stay in the deluxe suites 402 this time, but the other ones on other ocassions (which are all very comfortable) but none of the fridges in these rooms are cold enough. Our friends stayed in one of the other rooms and their fridge worked properly. "