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"My cousin and I have been a regular returning guests at this hotel, having chosen it on numerous occasions for staycations and relaxing getaways. As returning guests, we always enjoy staying at this hotel. It has become one of our preferred choices whenever we visit the area for a relaxing getaway. A special thank you to Hannah, the General Manager, Lisa from the dining room team, and the lovely lady who takes care of keeping our room clean and tidy every day. Your kindness, attentiveness and...

"Hotel was excellent. Room was spacious and nicely decorated. Just lacking a few shelves. Staff friendly and helpful. Location was fantastic for our trip to the Glasshouse and Quayside"

"Room was clean, spacious and the bed was massive and comfortable. Paid £10 for secure onsite parking but had to ask security several times in the evening to put the barriers down! Breakfast was just okay. Food was tasty but lukewarm. Overall a great budget stay and would stay again."

"Superior room very spacious and decent spec."

"I had good sleep. The lady making breakfast very friendly makes you feel like home. I booked one day and then added another night. Good for the price, I had to ask for pillows the one was in the room wasn’t to my liking . "

"I was disappointed with my experience, particularly given the high standards I associate with Hilton. The level of customer service fell well below expectations. Unfortunately, the receptionist's attitude was neither welcoming nor professional. First impressions are important, and I felt the interaction lacked the courtesy and hospitality one would expect from a hotel of this reputation. In addition, no complimentary water was offered upon check-in, which is a small gesture but one that many...

"Fantastic location, twin room, very clean and great size. Staff were brilliant, and ve"

"The lady who checked in was so lovely, even took us to our room. Every member of staff asks if you need help finding anything and direct you to were you need to be. Rooms were clean and comfortable. Breakfast included in the room stay was 10/10."

"⭐⭐⭐⭐⭐ I had a lovely stay at The Royal Hotel. The staff were great, the room was clean and comfortable, and the breakfast was lovely. The hotel is in a great location and offers excellent value for money. I would definitely recommend it and would happily stay here again!"

"The premier suite needs the toilet seat fixing and a plumber needs to sort out the drainage as when the bath drains it back up into the shower tray in the bathroom."

"Lovely place to stay, clean room although the carpets could do with a revamp. Staff were very helpful even though we arrived very late in the evening. Breakfast was excellent, very nice poached eggs."

"Fantastic place to stay. We’ll stay again. Top location. Welcoming. Lovely decor great food. Great drink abc cocktail selection. Fantastic friendly staff both daytime and breakfast. Lovely big room. Comfortable. Great food. Perfect."