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"Very nic"

"下次前往礁溪旅遊，山形閣依然是我的首選唷。整體服務品質都很優"

"房間乾淨、房間內溫泉池也乾淨、服務人員都很有禮貌"

"是"

"房間乾凈，服務人員親切，餐點美味有特色。"

"價錢合理，房間整潔，房內溫泉十分舒服， 客戶人員有禮，值得推薦！"

"很棒"

"服務人員親切，整體服務完善"

"Beautiful rooms and wonderful staff."

"迎賓貓令人有賓至如歸的感覺"

"clean comfy rooms, excellent service and amenities. Very very fun hotel for young kids. Everyone had a lot of fun and we will definitely come back and stay again"

"房間清潔及環境舒適，職員有禮及設施良好。交通方便，酒店又有安排活動，動靜佳宜。"

"房內有浸浴池很好。接待的經理很主動幫忙。步行可到礁溪溫泉公園及主要商鋪食肆。"

"The bath tub that can be filled with the hot spring water was very nice to enjoy after our daughter went to bed. We enjoyed the breakfast and drink options, and the playroom next door. If you're not a local, the staff couldn't speak English, but one of us could communicate in Mandarin so we were fine. We would recommend to other families with young children."

"房間整潔, 大堂, 餐廳, 房務等人員都專業有禮！早餐有在地特式食品, 款式也不少！"

"部屋は清潔で、スタッフは丁寧で親切でした。"

"The bunkbed room was perfect for our family. Each bunk has privacy curtains and a light inside. There was a nice living room space with a sofa. The wash basin is separate from the toilet and shower. The location is so convenient next to the traditional artisan village. I should also mention the breakfast was fantastic. Lots of variety. Evening dining options are limited and while we were there in December they closed at 18:00. We ventured out for dinner. "

"早餐如一般商務飯店，房間隔音較差。"

"The staff at this hotel were outstanding. The Manager allowed a late check out. The front desk and breakfast attendants were very attentive and friendly. We loved the geothermal pool on the top floor. "

"Hot spring is wonderful. Room is clean and staff is helpful. "