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"Arriving at Sprowston Hall it was impressive. However, Room was tucked up a lot of stairs (not told of this at reception) Bed was very uncomfortable, duvet was too small for a double bed - with 2 people in, only 2 pillows (which werent comfortable) - no spare. Room was freezing too. Went to the bar to look at menu and asked for a decaf coffee but male bar staff said he would have to go and get one - very reluctantly-so told him not to bother. Menu at the bar quite restrictuve too. Overall disappointing. "

"Fantastic stay"

"Very quick and friendly check in. "

"Ethan on the front desk very good, and room upgrade lovely. But breakfast absolute shambles, no food and no service! "

"Excellent friendly staff very clean hotel though out the only thing that could have been better was the lunch and dinner menu not much choices also I noticed pool quite cold for me and shower and bath water was just warm not hot and I like a hot bath not a warm bath. "

"The bedroom wasn’t very clean, floors had not been hoovered and bathroom had a lot of limescale in shower. Plenty of storage space for clothes. Breakfast was nice in the morning just very pricey for what you get. "

"A little dated now in all fairness. Shower was warm, no pressure. Decor dated but still so very retro. Could do with a freshen up. Very clean, attentive staff and I would still stay again. I'm not a picky person at all and still slept very well. Great location and plenty of parking. "