Search Vacation Homes in Diss

"Friendly help ful staff at excellent hotel - really good value for money"

"Ufford seems like it could be a great place to stay and while I did enjoy my time there, a few gripes really marred the experience. Firstly the room felt tired and worn out. Bedclothes smelt musty and unwashed. The plug in the bath didn't work and had to operated with a spoon. The taps wobbled. A little TLC would go a long way. The room tea and coffee were enough for one cup each. The real kicker though was the breakfast service. Utterly chaotic, with staff milling around and no sense of control, each instruction or assistance came from other exasperated hotel guests. The hot breakfast items were taken away half filled are people were trying to get to them. The coffee machine was broken with a queue of 20 people while a number of staff hid behind the bar. I didn't bother going on my 2nd day. More importantly. The staff do not make you feel welcome at all. They avoid eye contact and there is no sense of management presence at all. Maybe this was an Easter weekend issue. But a great hotel is the people who work there. "

"Overall the hotel was great…unfortunately "

"The hotel is good overall, the carpet seems a bit tired. Not so much options on the menu. Overall, we really enjoy ourselves as a family. "

"Nice enough hotel as a whole, clean and well presented. Negative is the hard bed with spings that could be felt. Not the best sleep. "

"Only issue is the car park needs resurfacing and bays marked properly "

"Lovely "

"All round good stay, clean tidy and friendly staff. Ample breakfast - all at a great price"

"Staff are very friendly and helpful. We had dinner on arrival and food was good and reasonably priced. We stayed at rooms 207 & 208 which I guess is in the old part of the building so dated as expected but it was clean. Ample parking and located conveniently in the middle of town near shops and restaurants. Overall a very pleasant stay."