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"Online and reception customer care incredibly responsive, friendly and helpful. Room a little tired, but good value. Easy to check-in late."

"Great location. Lovely hotel. Recommend."

"Great staff, amazing with my young lad. Only stayed for one night but they were very helpful. Special shout to the receptionist I think his name was Timothy, (apologies if wrong) he was great. We were Derby fans and came to see the Norwich match and he was so helpful with parking tips and planning. Thank you again."

"We were surprised at how good this hotel was. Fab staff, lovely room with stadium view, great breakfast and brill location for Norwich city. We stayed with our dog and would definitely recommend and return. "

"A clean hotel and a pleasant stay for 2 nights. Parking is extremely limited but the West End Road car park is only a short walk away and both reasonable cost and easy to pay via the MiPermit app (which will give you a Vat receipt afterwards). The buffet style breakfast was good and the hotel was very clean and the staff helpful."

"We had a nice warm welcome when we arrived. The public areas are lovely and imviting. We were shown to our room which was on the ground floor. The room was perfect with an excellent comfy bed. The bathroom was also very well presented. "

"Not got anything positive to say about here! Staff are rude and unprofessional Management are worse!"

"We had a great time just the break my wife and I needed after a difficult start to the year illness."

"Room was clean and fine for a night’s stay. Bed was ok, shower good. Parking limited and we parked on the street which was fine after 6pm and on a Sunday. Was noisey in the evening and WiFi was very temperamental. Overall I’d say 7/10 but I could only give 4/5 stars as 3 would be a little harsh given the price we paid."