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"When I reserved the Suite Room through Expedia, the check-out time for this special room was 11:00 a.m. However, when we checked-in at the facility, the from receptionist instructed us that 10:00 a.m. was the firm check-out time, no exceptions. My wife was feeling ill, so a later checkout time would have been much better. The Dinner buffet restaurant seating was extremely slow, even though we had a time reservation. Breakfast buffet seating was even worse. We had to wait 20 minutes to be seated. We wanted to play table tennis, and we asked 3 different times throughout the evening; however, we were told that the tables had already been reserved all through the evening hours. Each time (4 times) that we physically checked, no one was using the table tennis tables. There were 2 tables, both unoccupied all 4 times that we checked. Terrible service!"

"It was quiet yet close to shopping and train station. Lovely place. I wish the restaurant would offer more Japanese meal options for lunch and dinner."

"We were made to feel so welcome here and would love to stay again. The hosts were wonderful, so friendly and made this an unforgettable stay in an incredibly beautiful location. Would highly recommend!"

"They have lot of shuttle bus between main building to small wooden house. Waiting time less than 5min. Room is clean and good wifi quality. "

"The hotel was clean and the staff were very friendly. "

"Great scenery!"

"The hotel is jngood condition, and staff were really helpful and friendly. Just the location for solo traveller not driving is not that easy, but with Uber all sort out"

"Surprisingly great value for the price. Great family friendly facility."

"Very good."