Find all hotels by La Quinta Inn & Suites in Donaldsonville, LA from AED 255

"Casino action was very good. House-keeping didn’t answer phone, and front desk never fully responded to my request. I had booked a room for 4 adults, got to room to find 3 towels, called housekeeping, no answer, called front desk..took 3 minutes to answer phone, I requested 2 more towels, and none never showed up. "

"The room, upon entering, was 59° and felt frigid. Had to turn the heat on. The curtains were in disrepair — shredding sheers and blackout drapes. The bathroom sink was clogged. No lotion. One place setting of utensils. Breakfast had spoons only. No eggs or oatmeal or waffles available. Grits were thick. Egg omelets came out later."

"Friendly staff from valet to reception to housekeeping. Room was clean but bathroom sink needs new grout. Would definitely stay again."

"Yes "

"No thanks"

"Comfortable, quiet, staff was great. Ten dollar breakfast was worth it. The only downside was the AC didn’t work all that well. Took hours to cool room down. Bathroom was well lit for putting on makeup. No electrical outlet to plugin in my iPad while in bed — thank goodness I carry extension cords."

"Room on first floor with view of alley. Room had horrible lighting. No hand soap at sink in bathroom area. Bath salts on counter. The room had a shower not a tube m. We were so disappointed, we left a day early. I also had diarrhea afrer. Eating breakfast at your hotel. We won’t be back or recommend your hotel. "

"Everything about our stay was good including the check-in, room cleanliness, breakfast and staff. The problem came after we checked out. We left our hanging clothes in the closet. Our fault entirely. We checked-out Sunday morning but were still in the hotel visiting with friends until about 4:00 PM. We realized on Monday evening that we had left our clothes and called the hotel. The front desk had a log that said clothes were left in our room but no other information because housekeeping had possession of the clothes. They made no attempt to contact us either that Sunday or subsequently because there are no provisions to do that; a guest must contact them. This was confirmed with a manager. How is that good customer service? You know that items were left, where they were left and how to contact the guest who stayed in that room and do not contact the guest or ever plan to. Took a 5 star experience and turned it into a one star stay."

"Great"