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"Friendly welcome, we arrived early, safely left car and went for a wander around Lyme Regis. Our room was clean and tidy with a lovely bathroom. Breakfast - we have had better - service was a little slow (only 2 staff and 1 was providing room service) and food was average at best. Swimming pool & jacuzzi were great - you effectively booked for your private pool."

"Very comfortable stay. Good breakfast. Highly recommended."

"Lovely hotel, bit dated in areas but that wasn't a problem to us. No complaints about our room. All the staff were very friendly. We enjoyed our evening meals at the hotel, breakfast could be improved slightly. Great location also an added bonus was the car park underneath the hotel."

"Very nice , staff on desk lovely "

"Great place to stay, have taken the dog on other trips and very friendly and welcoming. Clean and tidy all round and food is very good. "

"Easy check in with very friendly staff. It was perfect for what we needed, a quick get away close to the beach and they had a pool, garden and parking. "

"I booked a two-night stay, arriving on the 20th, with check-in scheduled for 4:00 pm. I have been a loyal customer of this hotel for many years, dating back to its time under the Hallmark brand and later the Menzies Hotel Group, and I continued to stay regularly until the COVID period, and one visit prior to this since, I do understand covid change their hospitality business but noting should have effected general running and courtesy On this occasion, I booked through Hotels.com as it was an affordable short break. This stay was particularly important to me, as it was intended to give me the chance to get out of the house and gently improve my mobility following recent knee surgery. After a long period of recovery, this short break meant a great deal to me both physically and mentally. Given my long-standing history with the hotel and the personal circumstances surrounding this visit, I felt it was important to share this context with you. When my partner and I arrived at approximately 3:50 pm, we entered the hotel before unloading our luggage, as we noticed that the car park was now managed by a private parking company. This was £20.00 per night which of course we paid without hesitance on line even though The hotel appeared completely empty, and our vehicle was the only one in the car park. As we approached the building, everything gave the impression of being neglected and unwelcoming. i would like to send you full details of this horrendious experience"

"The male member of staff who checked me in was excellent and a credit to the company. "

"Lovely place to stay."