Find all hotels by Benchmark in Downtown Miami, FL

"Nice"

"I stayed at EAST Miami and had a disappointing experience with their handling of a theft from my room. My headphones went missing during my stay, and the follow‑up from security was dismissive and unprofessional. I was asked if I ‘took them to the beach’ and told I must have misplaced them, even though I never removed them from the room. I expected a more thorough and respectful investigation from a hotel at this level. I hope management reviews how guest concerns—especially theft—are handled moving forward."

"Wonderful location, clean and nice staff"

"Great amenities and nice hotel and good location "

"Awesome "

"Room was not very clean trash left from previous guest. looked like feces was on the bathroom door frame. talked to manager abot it and was offered to switch our room but it was very late when we arrived and we had alreaded unpacked and our little one was already asleep. so we just stayed in the room we were leaving for our cruise at 10am the nest morning."

"BEST HOTEL IVE EVER STAYED IN"

"Really friendly employees who try to assist you in any way they can. The rooms are well appointed with more modern conveniences. We enjoyed our meals in both Toro Toro and Ole. Great property with awesome views of the waterfront. "

"Everything was great as Always "