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"Rather rambling corridors and stairs between numbers on the same floor a little difficult for people of limited mobility "

"I stayed here for one night in the basic room. I have previously lived in York and can say that the location is excellent. Near lots of the major nightlife spots in York and a 10/15 minute walk to the minster. The staff were friendly and welcoming when we arrived. The hotel itself is a little outdated. We were on floor 2 and the lift was very jittery and slow. The room was spacious and had a coffee machine and clean towels. The bed wasn’t particularly comfortable and the pillows were very flat, but as we only stayed for one night it didn’t bother us too much. Be wary that you may also get a lot of street noise dependent on the night as the windows aren’t particularly soundproof and neither were the walls of the hotel. Overall, for a night, the hotel was practical and clean and we had a fantastic buffet breakfast in the morning. I would recommend for a short stay."

"gr8"

"Excellent hotel, 10min walk from everything we wanted to do. Room was very clean and comfortable. Staff very friendly and helpful. Breakfast was great, no complaints "

"Lovely staff, clean modern room, wife and dog loved it definitely recommend "

"Reception staff CV compared to other staff were not particularly welcoming or helpful. But overall we had a really good experience"

"Hotel was ok but there’s all roadworks being done around the property. We booked for the swimming pool but it was all shut and disappointed this wasn’t mentioned when booking"

"Our room was an access room and it was fine, clean comfortable bed and wet room shower. All was good until breakfast. Which was not particularly busy. However multiple tables were uncleared and still with discarded plates cups etc we cleared a table. At the breakfast buffet all the clean plates were swimming with water. I was told the dish washer had broken and they were having to wash everything by hand, fair enough. But why put clean plates out that are swimming with water? I don’t like scrambled eggs, so asked if I could have two poached eggs, I was told no they only offered scrambled! The sausages were all very well cooked and that’s being polite! So all in all for a hotel costing over £200 for the night and breakfast charged on top of that a disappointing breakfast experience!"

"Room clean , concierge staff excellent "