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"We recently stayed at the Shangri-La for the second time, and once again, we were overwhelmed by the exceptional level of service. It truly felt like coming home. A special mention goes to Khodarahm, the doorman. I travel extensively around the world, and I have never encountered such remarkable dedication to hospitality. His commitment to welcoming and assisting every guest is extraordinary—no matter how many people required his attention, he moved swiftly and graciously to ensure each person received special care. I would also like to commend Francis and Saeed, who went above and beyond to make our stay memorable. From the front desk to the pool attendants, every team member demonstrated genuine warmth and professionalism. I recently joined the Shangri-La Circle and have already booked my next stay in Kowloon. You have gained a loyal customer for life. All do to your management and staffing, Thank you all for such a memorable holiday. "

"Good"

"Excellent "

"My hotel was conveniently located at and walk-in distance to public transportation if needed concierge was very knowledgeable about things to do in the area. The staff was very friendly and kind. There was great dining options there was even a nightclub in a hotel that was convenient. We had a great time so overall this hotel was excellent."

"grea"

"All good, nice room. Free shuttle was useful. Very close to airport - great for a short stop over. "

"This place is absolutely amazing. The hotel has a lazy river, the beach bar and restaurant is amazing. The infinity pool and view is out of this World. The staff is so kind."

"Staff and clean room. Excellent customer front desk who understands and helped me with our check in."

"Great accommodations "