Search Chalets in Dŭlgopol

"Staff always helpful and friendly. Hotel facilities as you would expect from a Best Western"

"All I can say everything was perfect anyone not happy with this hotel should have spent more money.Would highly recommend and will be back next year "

"Staff very helpful and the room / hotel very clean . Nice and quiet. Have booked to go again. Excellent ! "

"Excellent food and friendly staff."

"Very nice complex. A lot of beautiful swiming pools. Nice landscaping. Not far away from Black Sea. Only our one bedroom apartment had 1 mirror in the bathroom. Light in the bathroom was very bad, not bright enough. Overall was good. Will recommend it to friends and family. "

"We booked the room and then we attempted to contact the property countless times to confirm our reservation and no one answered the phone. On arrival were met by a staff member that should not be working in hospitality as he never said any welcoming words. On the way to our room we realised that we made a huge mistake as the dirt in the corridors was indescribable and unfortunately the smell of food such as fry macro and variety of off soup we’re almost chocking us; never mind that when I entered the room I realised that the room itself was worst than the corridors, when tried to get a shower the shower was broken which was fixed but the toilet flush wasn’t working properly and I did have to fill 10 litres of water bottle and use it to flush the toilet.This also was reported but for four days we were there no one did fixed the issue. In the morning we miss the breakfast but when we went to the snack bar it become clear to us why there was bad smell in the corridor as the staff were frying everything in a black oil, the tables and food areas were disgusting. Food at the snack bar is disgusting and not safe to eat. Nobody from the hotels chefs follow food hygiene guidelines and checked the temperature of the hot dishes during my stay! Kitchen staff did not speak any different languages like English. There is no description of the food nobody knows what they eating! No information about food allergy! The hotel description are 4 stars but did not meet the criteria for 2 stars!"

"Absolutely amazing. Had 4 days all inclusive and the food was so good, facilities were amazing and loved the spa- one of the best massages "

"Beautiful and clean property, convenient location on the beach and near buy shopping, restaurants. The front desk staff are very nice and helpful. The only problem we have is the parking. No parking available and we got a parking ticket with in 5 min just to check in to the hotel."

"Great place. "