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"Fantastic hotel, the best in Birmingham. We love The Hyatt and would only ever stay there when visiting, it’s a must. "

"Most things were spot on but, the wait when we got back to hotel after the show for drinks was shockingly bad for such a big hotel chain"

"Staff pleasant and welcoming. Room clean and tidy but the little touches of a shower mat and a small bottle of fresh milk in the fridge showed that they had clearly thought of all those little things that make the finishing touches to your stay."

"The location was perfect "

"Basic but clean, did the job."

"Staff were friendly and helpful. they allowed me an early check in which I appreciated. My room was nice and quiet. Was a great 3 night stay "

"Very clean & tidy. Food excellent & staff very helpful "

"Clean comfy room. Soft towels and nice quality toiletries. Iron and ironing board was appreciated too. I’d stay again in the future."

"The room (321) was spotless and clean, overlooked the christmas market which was nice, there was however a buzzing noise till really late and then an early morning wake up from those setting up the christmas market a brief blast of music before 8am The staff were fab letting me check in early with my belongings so i could relax before going to the event i had planned that evening too The only negative i have aside from what has been mentioned is the shower drain was blocked so whilst in the shower it flooded the bathroom, i lifted the drain cap out to help with the flow down put it was filthy so popped it back."