"Excellent hotel"

"Di esa puntuación porque hicimos upgrade de la habitación pensando que sería mejor la habitación y pagamos $ 300 más y no fue asi, la ducha y el lavamanos estaban tapados , habían cucarachas en la habitación. Hicimos el reclamo en la recepción pidiendo la devolución de upgrade que hicimos y no hicieron nada . Fuimos 5 parejas y lo mismo les pasó . Sería que ustedes nos ayuden , ya que compramos el paquete de ustedes ."

"Get room closer to the beach. The Prestige club is about $65/day/percon , but well worth it. "

"Breakfast was perfect "

"Clean room. Good food. Good drinks. Clean beach. Clean pool. All you need from an all-inclusive."

"The stay was super nice and relaxing. The rooms were big and clean, and the beach and staff were excellent, neat, and friendly. The spa was okay; the beds in the spa were not very comfortable, but the massage was good. The food at El Faro was good, and the drinks were as well. Stay with my husband and 1 year old."