"The hotel did not mention there will be breaks for airport shuttle service pickups. When we arrived between 12:30 and 1pm, called multiple time for pickup request, the front desk person insisted the shuttle service was done at 12:30pm, we need to wait next shift person who will start at 3PM. So we have no choice but to at airport for more than two hours. When the shuttle service driver knew the situation later when picked up at 3.10, he also agreed that hotel should call him and he could came...

"Great location and excellent staff"