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"Great customer service, clean room, and very convenient (location-wise)! Will return."

"All good"

"Clean rooms, attentive staff, great location. Two of us stayed in a bunk bed pod and had enough room to move around comfortably. Restrooms were clean every time we stepped into them during a three-night stay. On the second day of our stay, our AC went out and the room would not cool down. Spoke to the front desk on our way out that morning and by the time we returned in the afternoon, they had the issue resolved. If you don’t mind staying in pods/hostels and can manage with less room square footage, they are a great way to save money on a trip. This one was great; would stay here again. "

"Short but sweet. Check in with Natasha was easy and helpful. Room was clean. "

"They allowed me to check in early—definitely deserving of 5 stars."

"front stuff needs to be more friendly "

"The Lombardy was super clean, room was spacious and even had a small kitchen which I didn’t expect but certainly nice to have. The furniture was dated but when you’re in NY you’re not in your room much but beds were comfy for sleeping. Location was great to all the spots we wanted to visit. Would recommend to anyone and would stay there again. "

"This is a comfortable and accommodating luxurious hotel ideally situated for us across the street from St. Patrick Cathedral and within walking distance of great restaurants and Broadway shows. We will return here on our next visit to NYC."

"The room was spacious and clean "