The Pier Hotel

3.5 star property
Victorian hotel in Eastbourne

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Photo gallery for The Pier Hotel

View from property
Property entrance
Reception
Lounge
Deluxe Twin Room, Sea View | Desk, iron/ironing board, free WiFi, bed sheets
The Pier Hotel sits in Eastbourne City Centre, welcoming travelers with complimentary in-room WiFi. Guests appreciate the smoke-free environment and convenient location that puts South Downs National Park within easy reach for day trips and outdoor adventures.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 14 of 14 rooms

Standard Double Room, Sea View

Highlights

Heating
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 15 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Single Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 11 sq m
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

Deluxe Twin Room, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 17 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Family Room

7.4 out of 10
Good
(3 reviews)

Highlights

Heating
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Room, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 24 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Apartment

Highlights

Heating
Smart TV
3 bedrooms
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 35 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Basic Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

Basic Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room

Highlights

Heating
Free cribs/infant beds
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Sea View

Highlights

Heating
Free cribs/infant beds
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Sea View

Highlights

Heating
Free cribs/infant beds
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room, Sea View

Highlights

Heating
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

Standard Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Smart TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Map
4 Grand Parade, Eastbourne, England, BN21 3EH

What's nearby

  • Eastbourne Pier - 1 min walk - 0.0 km
  • Eastbourne Beach - 1 min walk - 0.0 km
  • Eastbourne Bandstand - 6 min walk - 0.5 km
  • Devonshire Park Lawn Tennis Club - 13 min walk - 1.1 km
  • Congress Theatre - 13 min walk - 1.2 km

Getting around

  • Eastbourne Station - 12 min walk

Restaurants

  • ‪To the Rise Bakery - ‬3 min walk
  • ‪The Crown & Anchor - ‬3 min walk
  • ‪The Belgian Cafe - ‬3 min walk
  • ‪O Farol - ‬4 min walk
  • ‪Cafe Express - ‬8 min walk

About this property

The Pier Hotel

Hotel near South Downs National Park
The Pier Hotel provides everything you need. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at The Pier Hotel have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Smart TVs with digital channels
  • Electric kettles, heating, and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Outdoors

  • On the beach

Accessibility

  • No elevator

More

  • 3 floors
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: GBP 30 for check-in between 10:30 PM and 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The front desk is open daily from 2:00 PM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests who may encounter issues with stairs should contact this property in advance. There are about 10 steps at the front door and 7 steps up or down after exiting the elevator.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Late check-in fee: GBP 30 for check-in between 10:30 PM and 6:00 AM
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Pier Hotel Eastbourne
Hotel The Pier Hotel Eastbourne
Eastbourne The Pier Hotel Hotel
The Pier Hotel Eastbourne
Pier Eastbourne
Hotel The Pier Hotel
Pier Hotel
Pier
The Pier Hotel Hotel
Pier Hotel Eastbourne
The Pier Hotel Eastbourne
The Pier Hotel Hotel Eastbourne

Frequently asked questions

Is The Pier Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Pier Hotel?

This hotel doesn't offer parking.

What time is check-in at The Pier Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available from 10:30 PM– 6:00 AM for a fee of GBP 30.

What time is check-out at The Pier Hotel?

Check-out is at 10:00 AM. Late check-out is available for GBP 20 (subject to availability).

Where is The Pier Hotel located?

Nestled on the beach, this Eastbourne City Centre hotel is within a 5-minute walk of Eastbourne Pier and Eastbourne Bandstand. Cineworld Eastbourne at The Beacon and Devonshire Park Theatre are also within 10 minutes. Eastbourne Station is 12 minutes by foot.

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The Pier Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 103 out of 288 reviews
Rating 8 - Good. 101 out of 288 reviews
Rating 6 - Okay. 45 out of 288 reviews
Rating 4 - Poor. 22 out of 288 reviews
Rating 2 - Terrible. 17 out of 288 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good value for money
Stayed 4 nights in May 2024

10/10 Excellent

Theresa

Liked: Cleanliness, property conditions & facilities, room comfort

Very nice hotel

Nicely situated hotel, clean and comfortable with lovely helpful staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel would recommend
Stayed 1 night in Oct 2022

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and hotel with character. Would stay again
Stayed 1 night in Aug 2023

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, close to the pier and the walkable distance for shopping
Stayed 1 night in Jun 2022

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to evergthing Good location
Stayed 1 night in Nov 2023

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location though parking sometimes difficult
Stayed 4 nights in Jun 2024

6/10 Okay

Ms Carolyn E

Liked: Room comfort
Disliked: Cleanliness

Great location

Location was perfect hotel just needs a little improvement in the rooms and housekeeping but exactly in the area we wanted
Stayed 3 nights in Aug 2022

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have loved that the staff were very polite and helpfull easpecially when they saw me struggling with the children.
Stayed 2 nights in Jun 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful dining room
Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

The hotel is in an excellent spot and the staff were brilliant. The web site is a little misleading as the emerald bar is not open and no food available in the evening Our ‘sea view’ room had limited view.
Stayed 5 nights in Jun 2024

4/10 Poor

Elizabeth

Liked: Cleanliness, staff & service
I didn't like the shower as it kept beeing realy hot and also there was no evening restaurant at the hotel. I like the room as it was nice and spacious
Stayed 2 nights in Apr 2024

8/10 Good

JAYNE

Liked: Amenities
Good location. Room was very small and dark (112) with no air in. No air conditioning in the building. Breakfast basic but good value for money. Bed very comfortable. Shower needed more power. On the whole a clean good hotel with great location.
Stayed 2 nights in Sep 2023

2/10 Terrible

Samson

Disliked: Staff & service, property conditions & facilities
Very poor condition of rooms. Terrible mattress.
Stayed 1 night in Oct 2023

6/10 Okay

Angela

We did not feel safe at this property,we had a drug and drunk come face to face with us,not very nice,he was staying in property.The desk clerk did come and deal with it.Would not go back.The streets at night were not safe.Also no breakfast at the hotel.People of our age do not want to go looking for breakfast.
Stayed 4 nights in Sep 2024

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and tidy hotel. Nice staff

Single room was small, but i knew that when i booked. The bed was ok, the room was clean and the bathroom was clean. Allin all a nice hotel. The breakfast was not value for money. The sausages were cheap , the bacon was not cooked well it was generally lacklustre. We found a cafe for the 2nd and 3rd morning that we stayed I would however book with this hotel again I booked 3 single rooms for myself an 2 colleagues. We all agreed that we would book again tho.
Stayed 3 nights in May 2023

4/10 Poor

Joe

Disliked: Property conditions & facilities
No wardrobe, lumpy mattress, toilet took for ever to flush, to expensive for this standard
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness
This place is outdated, they have modern furniture but unfortunately the rest is outdated. The bathtub mat was moldy and the sheets had stains. Our room was in the back so it had no view. There’s no air conditioner so we slept with the window open, it was hard to get a good sleep because the seagulls were loud. On a good note, it is located across the street from the pier so the location is good.
Stayed 1 night in Jul 2023

4/10 Poor

Marie

Disliked: Cleanliness, amenities, property conditions & facilities
The room we got looked completely different and smaller to the photos of the room we booked. The bathroom was dirty, sink was filthy snd there was no shower curtain, so the water splashed out everywhere. The mattress was incredibly uncomfortable and the noises througiout the night meant we had a terrible nights sleep. The noisy bar below was not mentined beforehand and having not stayed in the area before we had no idea just how noisy it would be.
Stayed 1 night in Sep 2023

6/10 Okay

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property was in a great location and was nicely decorated, room was very small and could do with a detailed clean, bigger sink in bathroom and a shelf is needed to put toiletries on, smaller desk in room would make room more bearable. Room very noisy between the clock chiming from the Pier and the tuneless bands they have playing in the bar downstairs until gone 11pm, you couldn’t hear the tv over the loudness of the bands. Parking was a bit of a challenge, but £2 for 24 hours through hotel, be prepared to drag your suitcase and belongings up the street. Breakfast was lovely but the toaster needs to be replaced, toast gets stuck at the back and you have to reach right underneath to get it. I didn’t eat at the Emerald Bar, when I asked the staff they screwed their faces up so I swerved it. My bill got messed up several times.
Stayed 3 nights in Aug 2023

10/10 Excellent

Loredana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic welcome
Stayed 1 night in Feb 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 4 nights in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD ROOM AT A GOOD PRICE

Room was perfectly acceptable (room 210) - ensuite was clean, nice mirror in main room, comfy bed with a good supply of teas/coffees. Good location opposite Eastbourne Pier. Only negative is a nasty stain on the wall 0n the right hand side of the bed - looks like someone has puked against the wall.
Stayed 1 night in Dec 2024

10/10 Excellent

Haroldas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2024

8/10 Good

Johan

Liked: Cleanliness, property conditions & facilities
We hebben een nette kamer en badkamer gekregen voor een redelijke prijs. We kregen een grotere kamer dan gereserveerd
Stayed 2 nights in Sep 2024