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"Have stayed there a few times and have always been satisfied with the room, the staff, the amenities, etc. or I wouldn't make it my "go to" place. Was not happy about the parking fees this time. Was an expense I was not expecting. Prices for the room was good, but adding the parking fee , made quite a difference. May need to check out free parking."

"Room was clean and nice hut breakfast was not too good and many things were ‘out of order’ like the pancake machine for instance. "

"Based on the reviews I read, I was very disappointed. The room was not very clean. There was hair on the bathroom counter and hair or stains on several of the towels. Even the ceiling in the living room area had brown spots on it and the tile grout looked like it had never been cleaned. In addition to concerns about cleanliness, the rooms were quite outdated. The shower head sprayed water in every direction including over the section blocked by the shower curtain and onto the floor, leading to a puddle every time we used the shower. The air conditioning did not seem to work in our room. It read "65" but we were all sweating. The room was a good size, the view was nice, and the staff were very friendly. The outdoor pools were closed and I'm glad there was an indoor pool. However, due to the condition of the room, I will not be staying there again. "

"Kids loved the pool. Room was excellent! Front desk staff was above & beyond & super friendly! The only thing I could ask for is a broom, I’m one that still cleans up on vacation & a broom would’ve been excellent to have! Also more trash bags. "

"Ice rink was not available the first two days which was the only reason we booked at the Carousel my grandchildren love to ice skate. The hot tub was not working on Saturday the Coffee shop was not open the first 2 days. "

"The room itself was actually nice and very clean, which I appreciated. However, the overall experience was quite frustrating. We were given a room located in a building across the street from the main hotel. Crucially, we were never told at the time of booking that our room would be outside of the main building. This made it incredibly inconvenient to use the amenities we were looking forward to. Having to walk across the street just to get to the breakfast in the morning or to use the indoor pool was a major hassle. It felt like we were staying at a separate, less convenient property rather than the main Hyatt. This lack of transparency regarding the room location really spoiled the stay."

"The best of the best"

"Good my kids love that will coming back soon "

"The place we clean and walking distance to great food. The onsite restaurant was also good, we went there almost every night. Staff was friendly, processional and took wonderful care of us."