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Metropolis Resort

3.5 star property
Action-packed family resort where adventure meets relaxation - from ziplining to waterslides by day, happy hour and nature reserves nearby for balance

Choose dates to view prices

Metropolis Resort, near Chaos Waterpark, offers family fun with ziplining, archery, a spa tub, bowling alley, poolside bar, and terrace. City Eats restaurant serves American breakfast and dinner to fuel your adventures.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Breakfast available
The current price is AED 459
AED 615 total
includes taxes & fees
31 May - 1 Jun

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About this property

Metropolis Resort

  • Family-friendly hotel near Oakwood Mall
  • Located close to Chaos Waterpark and Action City, Metropolis Resort provides a bowling alley, a poolside bar, and a terrace. For some rest and relaxation, visit the hot tub. The on-site American cuisine family restaurant, City Eats, offers breakfast, lunch, dinner, and happy hour. Mini golf, a coffee shop/cafe, and a playground are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool and a children's pool, along with a lazy river, a waterslide, and a lifeguard on site
    • Full breakfast (surcharge), express check-out, and a water park (surcharge)
    • Wedding services, a TV in the lobby, and an elevator
    • ATM/banking services, an off-leash area, and a vending machine
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 111 individually furnished rooms include comforts such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
    • Free toiletries and hair dryers
    • 50-inch HDTVs with Netflix, Hulu, and streaming services
    • Wardrobes/closets, refrigerators, and microwaves

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 50.00

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 50.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

The Waterpark and Fun Center is closed every Monday and Tuesday.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 3 to September 12:
  • One of the swimming pools
  • Hot tub
  • Water park
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
  • Hot tub
  • Swimming pool
  • Water park
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 25.0 per day

Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25.31 per accommodation, per night
The resort fee includes:
  • Housekeeping
  • Internet access
  • Laundry facilities
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • Hot tub access
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 9.99 to 15.99 for adults, and USD 6.99 to 6.99 for children
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Metropolis Resort have a pool?

Yes, this property has an indoor pool and a children's pool. One of the pools is closed seasonally each year from September 3 to September 12. The pool is closed on Christmas Eve and Christmas Day.

How much does it cost to stay at Metropolis Resort?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Metropolis Resort on 31 May 2026 start from AED 459, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Metropolis Resort pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees.

What time is check-in at Metropolis Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 50.00 (subject to availability).

What time is check-out at Metropolis Resort?

Check-out is at 11 AM. Late check-out is available for USD 50.00 (subject to availability).

Where is Metropolis Resort located?

This family-friendly Eau Claire hotel is located near the airport, just steps from Chaos Waterpark and Action City. Florian Gardens and Oakwood Mall are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 548 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 112 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty to do for the entire family. Love that the kids are allowed in the hot tub (if that's what you're looking for, my kids love it) There is such a variety of options for activity.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is THE BEST!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Lots of fun amenities, action city was great!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deb

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, nice amenities.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rachael

Liked: Cleanliness, property conditions & facilities
Clean and it was great being able to check in all together and that our rooms were so close !
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities
Fun resort. Great amenities.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, amenities, property conditions & facilities
Lot of things to do for the kids
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurant staff were excellent. Food was good.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ted

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and attentive
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were personable, kind, accommodating and overall a very pleasant stay!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Dashia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was like room temp a little disappointing to me but hey it was still fun.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tracie

Liked the clean room, loved all the things to do at the hotel with waterpark, game room, trampoline park and go carts & bumper cars!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Deb

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff, great amenities and good food. The vent in the bathroom could use a cleaning.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Suanne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Perhaps a little small for 9 people but plenty of bed room. Water park was great for under 10 year olds. Action city was great for adolescents and kids.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't see a breakfast only coffee or hot chocolate. The kids did like the waterpark.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the staff and the whole resort atmosphere!!!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The waterpark is awesome. Stayed at the resort a couple of times. There is so much for kids to do!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Plia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and organized. I like how they have handsoap, lotion, shampoo and conditioner station-very convenient. We didnt have breakfast there. Hot tub was warm but it kinda small for the amount of people were there using while we were. My 3 yrs old loves and enjoy the swimming area and love the trampolines area. We will come again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!!! Clean, convenient and reasonably priced! All the staff were very nice!!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great service provided by all staff!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Veronica

This is an Amazing place for family fun!!!!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Simone

Liked: Cleanliness, staff & service
Metropolis has so many things to keep a family busy. Our young kids enjoyed the waterpark, arcade, and indoor playground.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at City Eats was very good, very much enjoyed that restaurant. Also, loved how many options the kids had to do activities under one roof. Lots to do and we had a blast!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at the hotel and waterpark, we had a great time again. Rooms were clean, the beds were comfy and the staff was awesome!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised with the property for the price. All of the staff was excellent.
Stayed 1 night in Mar 2025