"Lovely clean room comfortable bed nice staff and great location "

"Overall, a fantastic hotel. Staff were very polite and courteous. Stayed in an Executive Suite and was certainly wowed by the room, very clean and modern! I have two very very small gripes - The room service portions (although delicious) were a little small! I went for the burger and could have quite happily ate another. Only other issue was the pillows, not the most comfortable and they certainly let the bed down (Which is a shame as very comfortable otherwise!) Excellent location (our...

"Always clean tidy and well presented rooms / bathrooms "

"World class"

"Clean and comfortable rooms and first class customer service. "

"Was amazing great comfy bed i slept in the last morning thats how comfy it was. Room very clean indeed. Breakfast amazing and staff were wonderful couldnt ask for any thing better would highly recommend 👌. Location was excellent too. When working away again would definitely stay again. Thanks for a wonderful stay xx"

"I enjoyed my stay at this property. It was clean, quiet and the staff were very friendly. I highly recommend you stay at this hotel. I plan to go back to Newcastle and stay there again. I’ll like to thank the staff for their amazing service and I wish them all the best going forward. "

"Yes"