"Spent 45 mins in line waiting to check in. The toilet in our room had no water. Maintenance came up immediately to fix it along with the shampoo dispenser that had come unglued from the shower wall before we got there. Great personnel. There was no water pressure in the shower and the water was lukewarm to semi-cool. Went downstairs to eat at Claim Jumpers and there was only 1 person serving who was also bartending and waiting on tables that were dirty and greasy. The balcony view...

"I rarely leave negative reviews, but this experience deserves one. I booked and prepaid a suite through Expedia. When I arrived, the room had clearly been smoked in, with a heavy deodorizer being used to mask the odor. The front desk agent was polite and moved me to a smaller room, which I accepted because I simply needed a place to sleep. The real problem started after checkout, when I was unexpectedly charged an additional $155.48. After multiple calls, no one could explain the charge. Staff...