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"Amazing staff "

"Fantastic stay — wonderful facilities and excellent staff"

"I had really good experience."

"Excellent "

"Public area,s and cleanliness good.Facilities good, food and drink selection very good. Staff all friendly and helpful. Some improvements suggest: hair dryer difficult to use, pillows too hard, lack of paper information explaining what the facilities were in the hotel ie, opening times of restaurants and their menu’s etc, therefore too much reliance on apps and QR codes,meaning customers having to do all the searching instead of having a folder in the room with everything to hand. Balconey needs hanging frames for wet towels."

"There was a big problem with A/C during my stay"

"We had a fantastic stay at this hotel, and it's no wonder it's considered one of the best on the island. The attention to detail was stunning, from the spacious rooms with comfy beds and balconies overlooking the pool, gardens, or Mount Teide, to their amazing jellyfish tank and collection of colourful parrots. The breakfast buffet was extensive, and while dinner offered a delicious a la carte menu with generous portions, vegans/vegetarians might find the options a bit limited after a few days. Their spa facilities were wonderful and thanks to their babysitting service we were able to enjoy a couple of hours in the spa. The staff was very helpful and willing to assist with any requests to ensure we had a relaxing stay. "

"Amazing "

"very nice, comfortable hotel with friendly staff. already planning my summer vacation at the same place"