Find Resorts & Hotels with Spas in El Serrat

"Perfect location, excelente staff"

"Rooms were spotless "

"The room was large and the beds were comfy. The staff were friendly and helpful. Breakfast was super with lots of choice. The towel rail in the bathroom worked really well so we had lovely warm towels and could dry gloves easily. "

"We booked a quadruple family room, which was superb. Spacious, contemporary design, separate toilet and bathroom and two TV's with plenty of hanging/storage space. Staff on the whole were friendly. We emailed ahead of time to ask if we could eat dinner in restaurant one evening and were assured that would be fine with no need to prebook. However, at the hotel the receptionist insisted that prebooking was required. Having showed her the email correspondence she reluctantly agreed that we could dine. Her manner was unwelcoming and abrasive. Restaurant and bar staff were friendly and kind though. Breakfast in the restaurant was enjoyable with omelettes and pancakes made to order. The dishes at the dinner buffet were tasty, but too limited. Pleased that we didn't include dinner in the package. Some public areas of the hotel are in need of refurbishment. Overall we were happy with our stay."

"Fantastic stay in Andorra - our second visit. First was 1975. The city has changed a lot! The Grand Plaza Hotel was great. Wonderful people working there, especially Julio at the front door and Ivan in the restaurants. Our room was fantastic. My only nit is the daily housekeeping was only so-so."

"Rooms were fine. Pool u have to book and can only have for an hour which is pretty annoying because it doesn’t say this anywhere I could find "

"it was beautiful place but we had a very bad experience at the restaurant beside the swimming pool"