Find Ski Hotels in Elgin, IL

"Room was not cleaned well before check in, had to request new blankets due to being dirty. Walls had some kind of food smeared on it, bathroom floor still had someone else’s hair and also Barbie toys under sink on floor. Watched someone else’s kid pee in a chair next to the kitchen and when I told staff they said they would take care of it. Didn’t even ask me to show them what chair I was talking about. Watched for a while and never saw anyone come clean it. Hot tub was falling apart. Won’t be staying here again. "

"Ernesto was fantastic simply because of his professionalism and attention to detail. "