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"Nice clean room even though you could hear people above snoring and conversation.We mentioned on three separate occasions we would like twin bed but got double.Having said this it is always a pleasure staying here and everyone is so friendly and helpful."

"Really friendly staff, great location for the Northumberland coast"

"Staff excellent "

"The room was clean and comfortable. Evelyn was very friendly and helpful. Parking was veey good and free."

"The staff were amazing! The rooms were clean as was the spa. We had a lovely stay. "

"Parking very easy. Room clean. Stairs slightly problematic."

"Excellent location. Even though it’s right by a busy road we couldn’t hear anything and slept very well. Nicely done out, excellent breakfast."

"Pros - The building and grounds are beautiful. Staff are very friendly and service was efficient. Rooms clean, and spacious with good heating. Cons - Room in general just requires updating. Wardrobe door broken supposed to slide but you have to lift it to move it and it was heavy. A lot of the channels on the TV didn’t work either. We were supposed to get a king but got two singles pushed together which creates an awkward dip in the middle. Not enough loungers or even seats in the spa area. People were turning up with literally nowhere left to sit and we couldn’t get a lounger one of the days we were there. Steam room and sauna broken during our stay (sauna got fixed late on the second afternoon of a two night stay)."

"Wonderful hotel which is clearly 5 star. The service by all staff was exemplary! The standard courtyard room was fabulous with a large comfortable bed. It had everything you needed and the bathroom and shower were high quality. The only disappointment was we were only there for one night!"