"Clean room"

"The hot tub wasn’t functioning. It was broken cement/plaster with a “caution” tape adjacent to the pool. Should really let customers know when services are t functioning as they may have gone there specifically for that amenity. Such as myself."

"Staff were incredibly helpful throughout our stay; selecting a room close by the lobby, offering snacks, ensuring the pool was debris free. They checked in on my young daughter and I to ensure our needs were met."