"I keep coming back to this hotel because of the location, but honestly it is a disappointment every time. The rooms are dated, the carpets are old and worn, and the elevators are slow. The door to my room was broken, so every time I wanted to leave for food or go to gym, I had to go downstairs, alert the staff, go back up, and wait for security to come and let me in. The process took as much as a half hour every time I wanted to get back in. I stopped leaving my room because of it. I have...

"It was nice "

"Room was not cleaned for over 5 days despite requests. "

"Very cool historical hotel, "

"Clean"

"Beautiful view of Lake Michigan and great service."

"朝食は微妙"

"Noisy under construction, old in need of updating bath products and amenities are horrible. No extra anything, and all in large built in containers anyone can tamper with so I had to buy product for my stay. Had 12 rooms all billed to me and received no receipts for any of them. Billed rooms to those I had already paid for. Just a bad Hilton experience altogether "