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"We were welcomed and given a tour of the historic hotel by the front desk upon arrival. The room upgrade was to a suite overlooking the bay. The room, bed, and bath were clean and comfortable. A small gift arrived each day of our stay. The 1891 Bar proved to be an excellent alternative as we preferred early and smaller dinners. The Christmas brunch had excellent food options; it was a buffet next to the pools. The staff were most helpful on check out, holding our luggage until our rental car had been secured and we were ready for the next leg of our journey."

"We were pleased to have our room available for early check in (1 pm) as it was a rainy day. Check-in was fast, friendly and efficient. Breakfast choices were excellent although the buffet room often became crowded. Breakfast staff were efficient in removing plates, cleaning tables. We had appetizers and wine at the Noz Restaurant and the hummus and olive tapenade was excellent. Check-out early in the morning (4:30 am) was efficient and helpful. Amenities over New Years were excellent. The location is Old Town Funchal is near to many activities and sights."

"What an amazing Hotel. Everything about it was 5 stars. Rooms were spotless and Beautifully designed as well as the rest of the hotel. Rooftop bar and terrace has a breath taking view. Staff very welcoming and attentive. 5*"

"Lovely old hotel "

"Nice rooms, friendly staff, amazing Christmas buffet dinner."

"The staff were excellent. The room large with two terraces facing in different directions . One overlooked the pool and had a table and chairs but the other was a perfect spot for the New Year fireworks . I slept extremely well. Breakfast buffet had a large fresh choice and chef who cooked to order . Highly recommend "

"Excellent hotel, tons of facilities, great restaurants and amazing staff! "

"Wonderful staff. Great service."

"Gr8"