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"Staff in all areas excellent. Restaurant, bar and reception areas are lovely, modern and clean. Good quality food in restaurant at breakfast and dinner. Slight disappointment was in cleaning in bathroom - unfortunately grout and shower screen had that horrible orange mould. Not a job for day to day cleaning, just needs a good clean maybe once a month. Bed comfortable, pillows very lumpy. That said still a very good hotel and will stay again, this was our 3rd visit."

"Parked on road as the cost for parking i thought was a bit expensive for guests .."

"Nice hotel, was showing signs of wear and tear. A little dated."

"Staff were friendly and efficient when we checked in. Room was clean, spacious and well equipped. We made use of the spa facilities which was a nice bonus. The only downfall - kids were ridiculously loud in the pool, after 6:30 kids were still in the pool and splashing messing about in the swim lane. "

"Really nice Hotel, very comfortable and friendly, Thank you "

"Staff were friendly and helpful"

"Yes but dusty headboard "

"Brilliant venue great facilities and spacious clean rooms. The zoo itself is also stunning"

"Nice clean room, perfect for what we needed. Cooked breakfast wasn't amazing but the kids loved it and the continental breakfast was lovely. For the price we paid for two nights you would spend that on two breakfasts for 4 people. Would recommend "