Find hotels near Five Points Shopping Center, Jacksonville from AED 319

"I had to ask several times for towel replacements and the dirty towels removed. I was waiting to shower until I received my towels. I asked for house keeping and never received it. I don’t recall the woman’s name at the front desk who took it upon herself to get me towels. She went above and beyond her duties to take care of that for me."

"Breakfast and staff were great"

"We stayed only 1 night while taking my son on a college tour. The hotel was clean and room was updated. We had a view of downtown and the St. John’s River. Check in was great with Emileigh. She was so friendly and welcoming, and she continued to greet us when we walked through the lobby during the evening. This area of downtown seems to be a corporate//financial district so not many open/walkable restaurants nearby on the weekend, therefore we ate dinner at the hotel restaurant. The food and drinks were good and there were some TVs on with March Madness games, which made my son happy. We chose to valet park, which was very easy and the car was quickly retrieved when requested. The employees at Starbucks were also very friendly. The only negative to this hotel is that if you are traveling with a group of friends, etc, there ia not a place to sit around and socialize or sit and drink your coffee in the mornings. The lobby is just the check in desk and maybe a couple of chairs off to the side. Overall we enjoyed our stay and would recommend this hotel to others traveling to Jacksonville. "

"Our room (1002) was really dated. But the view was beautiful"

"I had nothing but wonderful memories of my stay at Residence Inn. The staff were nice. The room was spacious - enough to accommodate my family. I would like to give a special thanks to Mrs. Marion - front desk supervisor for assisting me. My stay at Residence Inn was unexpected. I walked into the lobby deeply disturbed and she sensed it. She offered me a hug and that meant EVERYTHING to me!!! I am forever grateful for Mrs. Marion for acknowledging me as a human and not a customer. This particular property offers free washer and dryer. I was not aware of this when I booked the room. This service served to be extremely helpful as we had to extend our stay. "

"It did have a kitchen that could have been utilized if there was flatware, utensils, drink ware and cookware. The A/C was great, keep the room at a nice 65 degrees. It was very nice but was dated, overall a good place to stay."

"Rooms are nice. Friendly staff. 3 am fire alarm was not good."

"Great!"

"They ended up upgrading me as a courtesy. The room was beautifully appointed and the bathroom was freshly redone. The breakfast was amazing and the staff were attentive and available 24 hours a day. Furthermore, it sits next to the St. John’s and Memorial Park. It was a beautiful night stroll and great morning run. I would recommend it to anyone."