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"Extremely uncomfortable beds .Supper expensive but not comfortable at all . Rest everything was good but couldn’t sleep at all ."

"Loved our time at this hotel, will defintley be staying again!"

"This was our first time staying at Emerald Hotel, and unfortunately, it was a very disappointing experience. We expected the room to be clean and properly prepared for new guests, but that was not the case. The microwave and refrigerator had a strong, unpleasant smell, and the table was dirty and looked like it had not been cleaned at all. Most concerning, the bed did not appear to have been properly changed, and we found bed bugs. This was extremely uncomfortable and unacceptable, especially...

"We had no working TV. There was no refund given even though it was known by the staff the there was no service. The toilet sits very close to the floor so it's hard for older guests to use."

"Hotel is clean and comfortable. Breakfast is usually included and is hearty and high value at Pacini restaurant. Had one difficult check in but the matter was resolved quickly."

"While I didn’t get to stay long and enjoy all of the amenities, I did appreciate the piano bar in the evening after a long day. I would definitely stay here again if I am back in Canmore."

"The rooms were clean. But you could hear the people walking above us. The mattress was to soft and pillows very thin. We did not have breakfast there. Pool not opened. "

"Die Lage ist genial, und das Personal ist sehr zuvorkommend. Wir hatten einen sehr schönen Aufenthalt."

"Hotel looked abandoned, we were stuff with the same bed sheets and towels for our 5 days there. we’d call and asked for maid service and he told they don’t do it every day.. which is a first i’ve heard of. homeless people walking around in the building, Washrooms were disgusting, and beds were stained."

"Excellent property with restaurants and great staff. No air conditioning though"

"Nice property. Beautiful location. Happy with stay. Only issues were our tent was quite a ways from where are car could park and they wanted us to keep we ineverything in the car. The site really"

"No time"