Homelink Firenze - The Key provides a comfortable retreat in central Florence. Guests connect to WiFi while multilingual staff ensure communication flows easily in this smoke-free property. The perfect base for exploring the Renaissance city.
Located in Santa Maria Novella neighborhood, Homelink Firenze - The Key is connected to a rail/subway station. Piazza della Signoria and Cathedral of Santa Maria del Fiore are notable landmarks, and travelers looking to shop may want to visit Central Market. Piazza di Santa Maria Novella and Piazza del Duomo are two other places to visit that come recommended. Visit our Florence travel guide
Via Cittadella 22, Florence, FI, 50144
What's nearby
Fortezza da Basso
6 min walk - 0.6 km
Piazza di Santa Maria Novella
11 min walk - 1.0 km
Central Market
11 min walk - 1.0 km
Cathedral of Santa Maria del Fiore
17 min walk - 1.5 km
Piazza del Duomo
19 min walk - 1.6 km
Getting around
Belfiore Tram Stop
2 min walk
Florence Santa Maria Novella Station
9 min walk
Florence Airport, Peretola (FLR)
26 min drive
Restaurants
The Social Hub Belfiore
3 min walk
Caffè Arcobaleno
5 min walk
Haveli
3 min walk
Il Gusto Di Xinge
4 min walk
Zushi
5 min walk
About this property
Homelink Firenze - The Key
Hotel near Piazza di Santa Maria Novella
Located close to Central Market and Cathedral of Santa Maria del Fiore, Homelink Firenze - The Key has plenty to offer. Stay connected with free in-room WiFi.
Additional perks include:
An elevator, multilingual staff, and smoke-free premises
Room features
All guestrooms are individually furnished, and have comforts such as air conditioning, as well as amenities like free WiFi.
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: EUR 25 for check-in between 8:00 PM and 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Late check-in fee: EUR 25 for check-in between 8:00 PM and 10:00 PM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017B4BQI9KTZG
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Homelink Firenze The Key
Homelink Firenze The Key Hotel
Homelink Firenze - The Key Hotel
Homelink Firenze - The Key Florence
Homelink Firenze - The Key Hotel Florence
Frequently asked questions
Is Homelink Firenze - The Key pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Homelink Firenze - The Key doesn't offer parking.
What time is check-in at Homelink Firenze - The Key?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available from 8:00 PM–
10:00 PM for a fee of EUR 25.
What time is check-out at Homelink Firenze - The Key?
Check-out is at 11:00 AM.
Where is Homelink Firenze - The Key located?
Located in Santa Maria Novella, this hotel is within a 15-minute walk of Piazza di Santa Maria Novella and Central Market. Cathedral of Santa Maria del Fiore and Piazza del Duomo are also within 1 mi (2 km). Belfiore Tram Stop and Fratelli Rosselli Tram Stop are within a 5-minute walk.
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Reviews
Homelink Firenze - The Key Reviews
6.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Place is small and basic. Ginevra who checked us in was extremely nice and helpful. The location is perfect, far enough away that it’s a quiet street but still walking distance to everything. Also we had pastries and coffee at the same place around the corner every morning that were fantastic
The rooms were comfortable, the location is great, and the staff was super nice and responsive. Although the check-in process and communication is all on-line, they always replied immediately to all my messages and requests. The only downside was the shower of the shared bathroom, which was a bit unsteady. But overall, I had good experience!
Verified traveler
Stayed 2 nights in Feb 2024
8/10 Good
Jonathan
24 June 2024
Liked: Staff & service
The bathroom was a little smelly when you flushed the toilet, no matter the contents inside. The entrance is a little confusing, the light is automatic so you have to switch it on when you’re entering. The overall room was nice, the bed was very comfortable, a little creaky. Overall nice stay. Had a problem with my booking and the owner was very lenient and helped me out over the phone. There is no lobby or staff, just an apartment style entrance.
Property is in a good location, close to the main train/bus station, but at night it's kind of a bit scary, we got stopped 3 times by people asking us for money and following us to the apartment, however nothing happened. Showers are very small and for a medium to big person like me is very hard to take a shower, other than that everything is fine, rooms are clean. I would suggest to put a second pillow per person in the wardrobe for persons like me who like to sleep on two pillows (the ones we found were very soft). Sofia and Ginevra are both very accommodating and helpful.
The room was advertised as a bed & breakfast, there was no breakfast offered. It was also advertised as a bathroom/bidet included IN the room. The bathroom was shared. There was no WiFi even when the weather was sunny and clear. A handful of mosquitos in the room too. I have about 8 bug bites from the five nights I stayed there.
Heather
Stayed 6 nights in Oct 2025
10/10 Excellent
Tyler
18 September 2024
Liked: Cleanliness, staff & service, amenities
Place had everything you need when traveling. Close to main station of Florence.
Tyler
Stayed 3 nights in Sep 2024
6/10 Okay
Jonathan
14 November 2025
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Overall ok, theres no reception or lobby or anything. We had to use WhatsApp to contact the owner(?) To let us into the apartment building. The bathroom was dirty, but they let us move to another room immediately. Doors work with a code rather than a key so they just texted us to move to a new room No room service, no fresh towels etc during our stay. We probably could have requested them. Ok location, tram T2 goes towards city center, about a 10 min walk.
I’m not the kind to give bad reviews but it was shared bathroom no tv and the bathroom too small smells bad I don’t recommend it if you’re staying few days
The check in was remotely done, quick and smooth but the room provided was terrible. The double bed is made using two single beds, not comfortable at all. The room was full of mosquitos and was a graveyard of dead flies and mosquites all around the walls. Toilet was clean but was small and getting into and out of the shower is unsafe as it is very easily slippable
Maher
Stayed 2 nights in May 2025
4/10 Poor
Ruth
18 June 2025
There is no staff on duty. Everything is run through messages on WhatsApp. The electricity went off for 5-10 minutes my first night without notice, the pipes make gutling amd burping sounds everytime the watee is used (for washing hands, flushing toilet or showering)