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Porta Faenza Hotel

3.0 star property
Travelers start their day with a hearty breakfast at this downtown Florence hotel, where attentive staff members provide expert guidance through the charming city

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Porta Faenza Hotel, in downtown Florence, offers travelers a warm welcome. Guests enjoy WiFi and breakfast before exploring. The hotel provides practical services like dry cleaning/laundry and tour assistance. The staff consistently earns praise from visitors.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

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Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Self parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT048017A1HE2XS57V

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Porta Faenza Hotel pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking?

Self parking is available for EUR 30 per day.

What time is check-in at Porta Faenza Hotel?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Porta Faenza Hotel?

Check-out is at 11 AM.

Where is Porta Faenza Hotel located?

This family-friendly Florence hotel is located near the airport, within a 5-minute walk of Palazzo dei Congressi and Central Market. Ponte Vecchio and Piazza di Santa Maria Novella are also within 15 minutes. Fortezza Tram Stop and Valfonda - Stazione Santa Maria Novella Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

9.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 655 out of 1007 reviews
Rating 8 - Good. 285 out of 1007 reviews
Rating 6 - Okay. 49 out of 1007 reviews
Rating 4 - Poor. 14 out of 1007 reviews
Rating 2 - Terrible. 4 out of 1007 reviews

Reviews

Verified

10/10 Excellent

Fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great experience.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable for a family of 5
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Annunziata

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Rooms were very pretty and clean. Our stay included breakfast which was very good and also had many options. Very close to Firenze station and walking distance to main monuments. We will definitely go back next time we are in Italy.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, wonderful service, spacious and comfortable room, and a large breakfast buffet.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Arthur

Liked: Cleanliness, amenities
The rooms were very clean.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was so convenient, breakfast was excellent and the cleaning staff was wonderful. I would highly recommend this hotel especially if traveling solo.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Arnaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location and great service and breakfasts,
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Great location by the train station.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was perfectly located
Stayed 3 nights in May 2025
Verified

8/10 Good

Francoise

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel very conveniently located to both train station and the historical center of Florence. The staff was very friendly. The room was beautiful. We enjoyed the breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The hotel was very clean, perfectly located in the middle of Florence, and the staff were always friendly and helpful. Breakfasts were excellent, and there are plenty of amazing restaurants just steps away. Highly recommend!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and stay!

Comfy bed (hard to find in a hotel). Excellent breakfast. Quiet, relaxing stay.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the many local dining options. Also found the proximity to the city center and the rail station to be excellent as well.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

HYUNG TAEK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room as well as the entire hotel was very beautifully decorated. The hotel is very close to the train station allowing for easy travel. A great breakfast is also included.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice bath and jacuzzi. Big spacious room. Free breakfast and convenient location.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Stavros

Liked: Cleanliness, staff & service, property conditions & facilities
Staff, size of room and breakfast was great, short walk to the main train station and to main attractions.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Yuliya

Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice rooms!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Raffaela

Liked: Cleanliness, property conditions & facilities
We were group of 5 girls as we walk in felt a time capsule! Sleeping on beautiful princess bed, very clean, very comfortable, breakfast had many options, delicious, and the cappuccino was to drew for. The staff and the people in the area of Florence are very lovely and they stolen my heart. <3
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Youcef

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe hotel with nice and friendly staff.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location (walking distance from Train station and from Academia and other historic places.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

OSWALDO

Liked: Cleanliness, staff & service, room comfort
Politeness of staff. Good breakfast
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious and clean and the breakfast was great
Stayed 1 night in May 2024
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the central station and all the sites are walkable. The hotel was build in the 17th century but the hotel was kept good.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel wax excellent and clean . Breakfast was excellent as well .
Stayed 3 nights in Oct 2024