Find all hotels by Charme & Relax in Floridia

"This was a beautiful hotel that was centrally located. Staff were friendly and amazing assisting with accessing the property given that this hotel is located in a pedestrian zone. Two staff members stood out Andres and Roberto. These two individuals were very helpful and responded promptly to any response that we made. Excellent customer service!! "

"Our stay was perfect. We came for our honeymoon and the service, location, and customer service was impeccable. The staff anticipate your every need, super helpful and friendly, professional, and outstanding. The food at breakfast was delicious and the hotel itself feels so boutique yet polished. Will definitely tell everyone about this hotel and will stay here again! Best holiday we’ve ever been on. Grazie ancora!"

"We had a wonderful stay at the hotel. The staff is wonderful and had so many great restaurant recommendations. "

"Beautiful property in the heart of Syracuse. Very professional and courteous personnel. Highly recommended."

"Absolutely recommend this hotel. In great location, garden room was nice and quiet (requested a quiet room and hotel accomdated it, which really appreciated it). Bed is very comfortable (not super soft which provide a great support for my back. Duvet and bedding are also comfortable. Pillows are on the slight firm end but still okay. Room is beautifully decorated. Breakfast also had loads of options. The only slight downside was one day the room has been made up but no fresh towels were replaced even though the old towels were on the floor and been removed. And we have requested new towels via reception, new towels arrived without issue."

"comfortable and spacious villas; big parking available at the property (gate closes at night); nice pool and surroundings. Breakfast was not that good - bad coffee and only sweet options, no eggs, no water, vegetables were missing"

"Superb hotel, the staff were magnificently helpful. They assisted with restraunt advice and booking, airport transfers, points of interest. Hotel was a very short walk to old town and in a great place for places to eat and drink. Would highly recommend "

"Had a wonderful time in Syracuse and Ortigia"

"Great location across from the outdoor museum. Beautiful rooftop bar, pool, and patio. Easy access to town. Friendly and very helpful staff."